Ethan Rutkowski
Downingtown,PA
Summary
Motivated IT student pursuing a degree in Information Technology, eager to gain hands-on experience in the field. Strong problem-solving and customer service skills developed through retail experience, with a passion for learning and applying technical knowledge.
Overview
4
4
years of professional experience
Work History
Food Delivery Driver
Door Dash
08.2023 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Sales Associate
Staples
07.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Acme Markets, Inc
06.2021 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Information Technology
Kutztown University of Pennsylvania
Kutztown, PA05-2027
High School Diploma -
Downingtown STEM Academy
Downingtown, PA06-2023
Skills
- Basic understanding of IT concepts through coursework, including [mention any relevant subjects, eg, networking, programming, or cybersecurity]
- Experience assisting customers, handling transactions, and resolving issues in a retail environment
- Ability to troubleshoot and adapt to new challenges, developed through both academic studies and in retail
- Quick learner with a passion for technology, eager to apply and expand IT skills in a professional setting
- Experience working in a team environment to achieve goals and provide excellent service
Timeline
Food Delivery Driver
Door Dash
08.2023 - Current
Sales Associate
Staples
07.2022 - 07.2023
Cashier
Acme Markets, Inc
06.2021 - 01.2022
Bachelor of Science - Information Technology
Kutztown University of Pennsylvania
High School Diploma -
Downingtown STEM Academy
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