Ethan Sasser
Arcadia,OK
Summary
Analytical professional with expertise in documentation review, record coordination, and user support within policy-driven environments. Identifies issues and maintains accurate records while providing clear guidance on corrective actions. Strong written and verbal communication skills facilitate collaboration and effective problem-solving.
Overview
9
9
years of professional experience
Work History
IT Support / Tech Assistant
Arcadia Farmer's Market
Arcadia, OK
01.2024 - Current
- Supported day-to-day use of technology systems, inventory software, and POS tools, resolving issues to enhance operational accuracy.
- Assisted staff with system understanding and workflows, providing one-on-one guidance to improve user proficiency.
- Performed backend content updates and supported system-related process improvements.
- Digitized and organized inventory records to improve accuracy and reduce product errors.
- Maintained accurate records and organized daily operations, ensuring smooth functionality in a fast-paced environment.
Purchasing Manager
Greenturf
Arcadia, OK
01.2024 - 12.2024
- Managed purchase orders, vendor coordination, and material procurement across multiple job sites.
- Tracked materials and deliveries to ensure timely project completion and organized operations.
- Identified supply and scheduling issues early and helped implement practical corrective actions.
- Developed systems for scheduling and materials coordination, ensuring workflow readiness and operational efficiency.
- Maintained purchasing documentation and communicated updates to enhance decision-making processes.
Dog Trainer (Board & Train / Obedience)
Montana Training & Kennels
Helena, MT
06.2022 - 03.2023
- Conducted client consultations, providing written handoff guidance to clarify expectations and enhance follow-through.
- Monitored client progress, identifying issues for timely adjustments and clearly communicating next steps to ensure successful outcomes.
- Managed structured programs independently, prioritizing daily responsibilities and ensuring accurate documentation for tracking client progress.
- Worked in a high-accountability environment requiring consistency, observation, and careful follow-through.
Resident Advisor
Oklahoma State University Residential Life
Stillwater, OK
06.2017 - 03.2018
- Identified and addressed issues promptly to maintain residential standards.
- Clarified expectations and contributed to a safe, respectful residential environment through effective communication.
- Enforced housing policies, managed documentation, and facilitated check-in procedures to ensure smooth administrative operations.
Education
B.S. - Political Science
Oklahoma State University
Stillwater, OK01-2021
Skills
- Technical Support
- Troubleshooting
- Issue Identification
- Online Systems Support
- System Maintenance
- Documentation
- User Documentation
- Training & User Support
- Problem Solving
- Process Improvement
- Time Management
- Organization
- Communication
Leadership Experience
- Fraternity Warden, Oklahoma State University, Elected to help enforce chapter standards, address conduct concerns, coordinate with chapter leadership, and participate in internal accountability meetings.
- Dorm President / Activate Leadership Program, Oklahoma State University, Selected for an early campus leadership program focused on training, student support, and engagement; elected dorm president as a freshman, led community council meetings, coordinated activities, and delegated responsibilities within the council.
Timeline
IT Support / Tech Assistant
Arcadia Farmer's Market
01.2024 - Current
Purchasing Manager
Greenturf
01.2024 - 12.2024
Dog Trainer (Board & Train / Obedience)
Montana Training & Kennels
06.2022 - 03.2023
Resident Advisor
Oklahoma State University Residential Life
06.2017 - 03.2018
B.S. - Political Science
Oklahoma State University