Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Saulog

Las Vegas,NV

Summary

Dynamic professional with a proven track record at American Airlines, enhancing customer service and operational efficiency. Excelled in passenger assistance and data entry, significantly improving process flow. Skilled in fostering team collaboration and leveraging CPR knowledge for safety. Demonstrates exceptional warehouse skills and a commitment to results, embodying a blend of hard and soft skills to drive success.

Overview

2
2
years of professional experience

Work History

Baggage Service Agent

American Airlines
Las Vegas, NV
01.2024 - Current
  • Built positive relationships with customers by providing exceptional customer service.
  • Logged bags and flights upon arrival to airport or baggage areas.
  • Provided exceptional customer service, addressing concerns professionally and offering assistance when needed.
  • Maintained accurate records of baggage claims, facilitating smooth resolutions for passengers experiencing delays or losses.
  • Improved overall efficiency by actively participating in regular staff meetings and contributing ideas for process enhancement.
  • Customer service
  • Work efficiency

Warehouse Worker

Amazon
Las Vegas, NV
09.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Water Safety Supervisor

Cowabunga Canyon Water Park
Las Vegas, NV
03.2023 - 09.2023
  • Managed budgets efficiently for departmental operations including purchasing equipment, staff uniforms, and training resources.
  • Provided ongoing support to lifeguards in resolving patron concerns or disputes amicably while upholding facility policies.
  • Implemented an effective communication system between pool areas and management offices for seamless coordination during emergencies or incidents.
  • Fostered a positive work environment by promoting teamwork, open communication, and professional development opportunities for staff members.
  • Water safety
  • Guest needs
  • Pool emergency

Team Member

Chic-Fil-A
Las Vegas
05.2022 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma - High School

Spring Valley High School
Las Vegas, NV
05.2023

Skills

  • Flight Scheduling Knowledge
  • Ticketing system expertise
  • Passenger Assistance
  • Data entry proficiency
  • Warehouse skills
  • Customer service
  • Cpr certified

Timeline

Baggage Service Agent

American Airlines
01.2024 - Current

Warehouse Worker

Amazon
09.2023 - 01.2024

Water Safety Supervisor

Cowabunga Canyon Water Park
03.2023 - 09.2023

Team Member

Chic-Fil-A
05.2022 - 10.2022

High School Diploma - High School

Spring Valley High School
Ethan Saulog