Ethan Schaney
Boynton Beach,Florida
Summary
Passionate and dedicated professional seeking a challenging opportunity in a customer service-oriented position. With previous experience delivering exceptional service, aims to leverage communication skills, problem-solving abilities, easy learning ability, and positive attitude to exceed customer expectations and contribute to the success of the team.
Overview
4
4
years of professional experience
Work History
BrightHouse Day Camp: Head Counselor
David Yale
05.2024 - 08.2024
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Encouraged team building to increase camaraderie, trust and rapport.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Team Leader/Shift Manager
Burgerfi
05.2021 - 05.2024
- Began working at this corporation at age 15 as a Back of House team member and after a year of immense work ethic and learning every position offered, was promoted to Shift Manager/Team Leader.
- Thrived in fast-paced environments, confidently handling high-pressure situations while effectively managing both opening and closing shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Assisted in recruitment to build team of top performers
- Educated staff on organizational mission and goals to help employees achieve success
- Evaluated staff performance and provided coaching to address inefficiencies
- Created and managed project plans, timelines and budgets
Co-Owner/Operator
Canyon Car Wash
05.2020 - 05.2022
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Cleaned car interiors using vacuums, brushes, and cleaning solutions.
- Polished and waxed exteriors of vehicles to protect paint.
Education
Sophomore In College - Finance
University of Central Florida
Orlando, FL05-2027
High School Diploma -
Somerset Academy Canyons High School
Boynton Beach, FL05-2023
Skills
- Cooking for fast casual dining
- Organizational skills
- Leadership in many roles
- Strong problem solving skills
- Personable and adaptable
- Looking to learn and grow
- Inventory Management
- Guest Satisfaction
Affiliations
- Member of CEO Knights Club through UCF
- Travel soccer player from ages 14 - 18
- Member of Theta Chi Fraternity at University of Central Florida
Timeline
BrightHouse Day Camp: Head Counselor
David Yale
05.2024 - 08.2024
Team Leader/Shift Manager
Burgerfi
05.2021 - 05.2024
Co-Owner/Operator
Canyon Car Wash
05.2020 - 05.2022
Sophomore In College - Finance
University of Central Florida
High School Diploma -
Somerset Academy Canyons High School
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