Ethan Shepard
Saint Ignace,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Marina Attendant
City of St. Ignace
Saint Ignace, Michigan
07.2023 - 08.2025
- Assisted boaters with docking and launching at marina facilities.
- Trained new staff on marina operations and customer service standards.
- Operated a cash register to process payments from customers.
- Managed customer complaints in a timely manner.
- Maintained communication between staff and customers about their boating needs.
- Maintained accurate records of boat slips, dock assignments, fuel sales.
- Processed daily transactions promptly to keep workflows moving smoothly.
Real Estate Intern
Mackinac Properties
Saint Ignace, Michigan
09.2024 - 06.2025
- Conducted site visits to assess property conditions and gather insights.
- Maintained accurate records of all transactions in accordance with company policies.
- Assisted in the preparation of marketing materials for properties.
- Generated lists of properties for sale, descriptions and available financing options.
Rink Attendant
City of St. Ignace
Saint Ignace, Michigan
06.2023 - 08.2023
- Maintained clean and safe ice rink conditions for patrons.
- Set up and removed equipment before and after events at the rink.
Education
BBA - International Business
Northwood University
Midland, Michigan, MISkills
- Customer service
- Event organizing
- Record keeping
- Multitasking capacity
- Team building
- Communication skills
- Conflict resolution
Affiliations
2025 Northwood University International Auto Show-Team Porsche
Timeline
Real Estate Intern
Mackinac Properties
09.2024 - 06.2025
Marina Attendant
City of St. Ignace
07.2023 - 08.2025
Rink Attendant
City of St. Ignace
06.2023 - 08.2023
BBA - International Business
Northwood University