Ethan Shofner
Center,TX
Summary
Versatile and results-oriented professional with experience at Walmart and Family Dollar, adept in heavy equipment operation and demonstrating exceptional customer service. Excelled in project completion through proficient use of hand tools and effective communication, significantly enhancing operational efficiency. Skilled in electrical installations and fostering positive customer relationships, ready to contribute to dynamic team success.
Overview
2
2
years of professional experience
Work History
Remodel Associate
Walmart
05.2024 - 10.2024
- Used variety of hand and power tools to complete tasks.
- Inspected tools and equipment to maintain safety and efficiency.
- Helped with erecting scaffolding and ladders.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Managed safe and efficient use of tools and equipment on construction sites.
- Operated forklifts and boom lifts to complete various tasks.
- Loaded and unloaded materials onto trucks and trailers.
Cashier
Family Dollar
10.2022 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Associate of Applied Science - Computer Information Systems
Panola College
Carthage, TX05-2023
Skills
- Electrical installation
- Painting techniques
- Finish carpentry
- Permit acquisition
- Heavy equipment operation
- Construction
- Window installation
- Demolition
- Hand tool proficiency
Timeline
Remodel Associate
Walmart
05.2024 - 10.2024
Cashier
Family Dollar
10.2022 - 06.2023
Associate of Applied Science - Computer Information Systems
Panola College
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