Front of House Staff Member
Anthony 's at Cap Sante Marina / Cabana
05.2024 - 08.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Observed diners to respond to additional requests and determine when meal completed.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
