Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Starbird

Richmond Hill,GA

Summary

Adept at leading with integrity, I empowered teams in the US Army and Silk Road Market, enhancing efficiency and customer satisfaction. My expertise in equipment management and mentoring has fostered inclusive environments, driving significant improvements in team performance and safety protocols. Professional leader prepared for any role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters a collaborative environment. Known for strategic planning and conflict resolution. Talented Team Leader and Squad Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand.Knowledgeable and adaptive in any position. Led teams with a focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Overview

5
5
years of professional experience

Work History

Team Leader/Infantry Squad Leader

US Army
09.2019 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
  • Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
  • Mentored junior soldiers on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
  • Supervised and led squad of 9 soldiers, setting high standard of efficiency, loyalty, and integrity.

Manager

Silk Road Market
01.2021 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Associate

Abercrombie & Fitch
10.2020 - 01.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.

Education

No Degree - Military Science

Basic Leader Course
US Army
08-2024

High School Diploma -

Richmond Hill High School
Richmond Hill, GA
05-2019

Skills

  • Team motivation
  • Mentoring
  • Daily workflow improvement
  • Safety
  • Leadership
  • Multitasking
  • Multitasking Abilities
  • Conflict Resolution
  • Team building
  • Vehicle operations
  • Small unit tactics
  • Equipment management
  • Combat Life Saving
  • Assessing risks
  • Maintaining equipment
  • Identifying hazards

Timeline

Manager

Silk Road Market
01.2021 - 12.2024

Associate

Abercrombie & Fitch
10.2020 - 01.2021

Team Leader/Infantry Squad Leader

US Army
09.2019 - Current

No Degree - Military Science

Basic Leader Course

High School Diploma -

Richmond Hill High School

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Ethan Starbird