- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Rock Climbing
- Kayaking
- Hiking
- Camping
- Participate in tennis, picleball and weightlifting as recreational activities to maintain physical fitness
- Drumming
- Auto Repair/Restoration
- Luxury/Performance Vehicles
Ethan Stephens
Grove City,OH
Summary
Recent graduate with foundational knowledge in the car business and hands-on experience gained through vehicle and customer service. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a successful career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Service Technician
Germain Volkswagen Of Columbus
11.2024 - Current
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
Lawn Care Business Owner
Ethan Stephens
04.2021 - 06.2025
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Established strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Crew Member
Raising Cane's
11.2023 - 07.2024
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
High School Diploma -
Grove City High School
Grove City, OH05.2025
Skills
- Valid Driver's license
- Customer service
- Attention to detail
- Punctual and reliable
- Flexible and adaptable
- Documentation and reporting
- Quality assurance
- Customer relationship management
Accomplishments
Eagle Scout
National Youth Leadership Training Graduate and Staff Member
Interests
Timeline
Service Technician
Germain Volkswagen Of Columbus
11.2024 - Current
Crew Member
Raising Cane's
11.2023 - 07.2024
Lawn Care Business Owner
Ethan Stephens
04.2021 - 06.2025
High School Diploma -
Grove City High School
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