Summary
Overview
Work History
Education
Skills
Certification
Awards
Work Availability
Timeline

Ethan Tate

Rockwall,TX

Summary

Versatile and dependable professional with over 5 years of combined experience in restaurant management and automotive repair. Proven ability to lead teams, deliver outstanding customer service, and manage operations in fast-paced, high-pressure environments. Skilled in staff supervision, conflict resolution, financial operations, and performance optimization, as well as diagnosing and repairing complex automotive issues. Strong communicator with a hands-on approach and a commitment to quality, safety, and customer satisfaction across industries. Authorized to work in the US for any employer

Overview

5
5
years of professional experience
3
3

Certifications

5
5
years of post-secondary education

Work History

Auto Technician

East Dallas Volkswagen
05.2022 - Current
  • Diagnosed and resolved complex mechanical issues using advanced diagnostic equipment and troubleshooting techniques
  • Maintained detailed records of all services performed on each vehicle for future reference and warranty purposes
  • Provided exceptional customer service by addressing inquiries promptly, explaining repair procedures clearly, and ensuring customer satisfaction

Shift Leader/Manager

The Italian Village
04.2020 - 04.2022
  • Managed cash transactions accurately and efficiently, handling payments, providing change, and processing credit card transactions
  • Demonstrated strong teamwork skills by effectively communicating with fellow crew members during busy shifts to ensure smooth operation
  • Handled nightly financial closeout, balanced registers, and completed end-of-day sales reports with accuracy and accountability

Education

Trade School - Automotive Technology

Volkswagen Of America, Irving, TX
08.2023 - 05.2025

Volkswagen Of America provided in-person training as new technology emerged

High School Diploma -

Rockwall Quest Academy, Rockwall, TX
08.2018 - 08.2021

Skills

  • Analytical thinking
  • Communication skills
  • Professionalism
  • Customer service
  • Attention to detail
  • Time management
  • Computer literacy
  • Investment management
  • Problem solving
  • Financial literacy
  • Fast learner

Certification

  • Volkswagen Electrical Specialist Certification (07/26/24)
  • Volkswagen Engine Specialist Certification (05/15/25)
  • Volkswagen HVAC Specialist Certification (07/26/24)
  • EPA Section 609 Certification (06/24/24)

Awards

Inspection Award, February 2025, An award given to the best inspection video report via customer feedback, Employee of the Month, February 2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Volkswagen Of America - Trade School, Automotive Technology
08.2023 - 05.2025
Auto Technician - East Dallas Volkswagen
05.2022 - Current
Shift Leader/Manager - The Italian Village
04.2020 - 04.2022
Rockwall Quest Academy - High School Diploma,
08.2018 - 08.2021

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