Ethan Thompson
Grand Rapids
Summary
Looking to obtain a position in the IT sector that allows me to work in a collaborative environment and grow both personally and professionally
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Technician
EchoStar
Byron Center
02.2026 - Current
- Delivered technical support for dish software and receivers.
- Performed cabling services within homes to enhance connectivity.
- Resolved issues with different equipment through effective troubleshooting.
Facilities/Custodial Worker
Calvary Church
Grand Rapids
07.2023 - 02.2026
- Maintained cleanliness in worship areas and community spaces.
- Assisted in setup and breakdown of events and services.
- Followed safety protocols while performing custodial tasks.
Network Technician Intern
Kent Career Tech Center
02.2024 - 08.2024
- Provided customer service by answering help desk inquiries and troubleshooting technical issues.
- Inventoried 6000+ devices while imaging laptops and workstations for deployment.
Education
Associate of Applied Science - Computer Support Specialist
Grand Rapids Community College
Grand Rapids06-2025
Networking & Cyber Security Program -
Kent Career Tech Center
01-2024
Skills
- SOHO setup and configuration
- HTML and web design
- Programming expertise
- Microsoft Office proficiency
- Help desk troubleshooting
- Workstation imaging
- Windows 10 and 11 support
- Desktop PC building
Certification
- Communication Skills for Business (CSB)
- CIS Microsoft Office Certified (Excel, Access, PowerPoint, Word)
- CIS 265 CompTia A+ 1101
- CIS 266 CompTia A+ 1102
- CompTia ITF+ CIS 100, CIS 103, CIS 135
- "Working toward" CIS 233 CompTia Network+
Accomplishments
- Academic All-State High School Football
- Middle College Honor Program
- Cyber Patriots Participant
- 2023 Coaches Award, FHN Football
- 2024 Husky Pride Award, FHN Football
References
Reference available upon request
Volunteer Experience
- Mel Trotter, Homeless Ministry "Bridge of Hope", 12/01/24, Present
- Calvary Church Homeless Ministry "Food Outreach", 08/01/24, Present
- Calvary Church, Worship Drummer, 09/01/22, Present
- Calvary Church, Youth Ministry "7/8th Ministry", 09/01/23, Present
Timeline
Network Technician
EchoStar
02.2026 - Current
Network Technician Intern
Kent Career Tech Center
02.2024 - 08.2024
Facilities/Custodial Worker
Calvary Church
07.2023 - 02.2026
Associate of Applied Science - Computer Support Specialist
Grand Rapids Community College
Networking & Cyber Security Program -
Kent Career Tech Center