Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan VanBoxel

Tecumseh,MI

Summary

A results-driven and highly dependable professional boasting extensive experience in retail and general labor sectors. Leverages a solid track record in retail and management roles to streamline operations, optimize team dynamics, and consistently exceed business objectives. Demonstrated passion for fostering rewarding customer experiences, underscored by an unwavering commitment to reliability and quality service. Possesses a hands-on approach and keen business acumen that consistently produce significant results in fast-paced, customer-centric environments. Seeking a position that will capitalize on a rich blend of retail expertise, leadership skills, and dedication to excellence.

Overview

7
7
years of professional experience

Work History

Store Manager

GNC
03.2023 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.

Food Service Attendant

Trinity Health
04.2022 - 12.2022
  • Assembled and served meals according to specific guest requirements
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members
  • Maintained dining and food service areas to maximize safety and cleanliness
  • Mentored and trained new team members, helping to build confidence and demonstrate proper ways to complete job tasks
  • Provided exceptional service that reflected hospital standards and core values.

Assembly Operator

Randstad at Haworth
11.2021 - 03.2022
  • Conducted thorough quality checks to verify conformance to specifications
  • Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging
  • Completed accurate assembly work by positioning and aligning components
  • Operated precision tools and equipment to perform dimensions without error.

Coffee Barista

Stella's Coffee House
08.2021 - 10.2021
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Restocked counter and customer areas to maintain adequate items levels for expected needs
  • Addressed and resolved customer concerns to maintain brand loyalty
  • Gave details on coffee blends and preparation descriptions to customers
  • Received and accurately processed customer payments
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Greeted guests with pleasant smile and superior customer service.

Skid Loader, Amway
09.2019 - 03.2020
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids
  • Monitored and observed production line to watch for pile-ups and jams.

Assembly Line Worker

GHSP
11.2018 - 01.2019
  • Assembled component parts of items and completed hand-finishing of final products
  • Removed physical refuse and debris and organized tools to maintain safe work environment
  • Inspected and tested final products to verify conformance to established tolerances
  • Used established assembly instructions to complete jobs
  • Built and packaged products to comply with multiple work orders and deadlines.

Summer Staff Member

Dunes Harbor Family Camp
05.2016 - 08.2018
  • Helped participants enjoy activities while ensuring adherence to protocol
  • Planned and led games and recreational activities to support social, mental and physical development
  • Met with staff to discuss rules, regulations and work-related problems
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Helped customers by answering questions and locating merchandise
  • Created price tags and merchandise signs for new items
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
  • Initiated friendly conversation with customers to determine level of assistance required
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Operated vehicles and equipment with correct procedures to promote passenger and property safety.
  • Observed participants, mitigated arguments between campers and enforced good sportsmanship during games.
  • Shadowed staff to learn new industry-specific skills and expand upon previously-developed abilities.

Cashier

Dollar General
01.2018 - 07.2018
  • Worked Register, Opened/Closed store, Stocked Inventory
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Processed refunds for worn, damaged and broken merchandise
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

High School Diploma -

Shelby High School
Shelby, MI

Certificate in Business Management - undefined

Newaygo County Career Tech Center
Fremont, MI

Skills

  • Computer Skills
  • Pallet Jack
  • Phone etiquette
  • Google Docs
  • Time Management
  • Organizational Skills
  • Retail Sales
  • Loader operation
  • Microsoft Office
  • Food service
  • Microsoft Word
  • Business management
  • Barista experience
  • Cleaning Experience
  • Warehouse Experience
  • Assembly
  • Customer service
  • Stocking
  • Cashiering
  • Coffee experience
  • Retail customer service — Proficient
  • Responding to customer situations in a retail setting
  • Motivating & assessing employees — Proficient
  • Motivating others to achieve objectives and identifying improvements or corrective actions
  • Building relationships for childcare providers — Proficient
  • Building positive and productive relationships with families of children ages 0–3
  • Spreadsheets with Microsoft Excel — Proficient

Timeline

Store Manager

GNC
03.2023 - Current

Food Service Attendant

Trinity Health
04.2022 - 12.2022

Assembly Operator

Randstad at Haworth
11.2021 - 03.2022

Coffee Barista

Stella's Coffee House
08.2021 - 10.2021

Skid Loader, Amway
09.2019 - 03.2020

Assembly Line Worker

GHSP
11.2018 - 01.2019

Cashier

Dollar General
01.2018 - 07.2018

Summer Staff Member

Dunes Harbor Family Camp
05.2016 - 08.2018

High School Diploma -

Shelby High School

Certificate in Business Management - undefined

Newaygo County Career Tech Center

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Ethan VanBoxel