Ethan Vydra
Santee,CA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
3
3
years of professional experience
Work History
3rd party contractor
UBER USA, GRUBHUB Inc., Door Dash, Inc.
10.2022 - 07.2023
- Delivering for merchants to customers
- Enhancing customer satisfaction through problem solving and professional, prompt and courteous interactions
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Guest Services Agent
Sonesta International Hotels Corporation
07.2022 - 10.2022
- Register guests, issue room keys, provide information on hotel services and process cancelations and up-sell rooms
- Process all cash and credit card transactions to include posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank
- Promote teamwork and quality service
- Issue, control, and release guest safe-deposit boxes
ACE Parking
07.2020 - 05.2021
- Responsible for providing customer service excellence while managing all cash, debit/credit card, voucher, and ticket transactions
- Providing complaint resolution and loss mitigation in a polite and efficient manner
- Balancing cash drawer
- Provide sales reports to supervisor each day at end of shift
Cross Train Crew Member
Raising Cane’s Chicken Fingers
05.2021 - 05.2022
- Order processing and order corrections
- Cashier
- Unloading supply trucks and restocking merchandise and food items
- Customer service and food processing
- Janitorial duties
Black Jack Dealer
B’s Fresh Squeezed Lemonade & Casino Nights
06.2021 - 09.2021
- Make and sell lemonade at events
- Black Jack Dealer for private events
Education
High School Diploma -
Santana High School
Santee, CA06-2020
No Degree - Bartending
Gaslamp Bartending School
Claremont, CA10-2024
Skills
- Full knowledge of cocktails and preparation
- Food Handlers and RBS Certified
- Forklift Certified
- Excellent customer service skills and ability to work great with others
- Team Mentality
- Full knowledge of how to use a Point of Sale (POS)
- Experienced with working opening and closing shifts
- Highly reliable
Timeline
3rd party contractor
UBER USA, GRUBHUB Inc., Door Dash, Inc.
10.2022 - 07.2023
Guest Services Agent
Sonesta International Hotels Corporation
07.2022 - 10.2022
Black Jack Dealer
B’s Fresh Squeezed Lemonade & Casino Nights
06.2021 - 09.2021
Cross Train Crew Member
Raising Cane’s Chicken Fingers
05.2021 - 05.2022
ACE Parking
07.2020 - 05.2021
High School Diploma -
Santana High School
No Degree - Bartending
Gaslamp Bartending School
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