ETHAN WELCH
Peyton,CO
Summary
Dynamic leader with a proven track record, excelling in sales presentations and customer service. Leveraged data-driven decision-making and exceptional communication to boost client acquisition and foster team collaboration. Achieved notable sales growth by prioritizing profit maximization and strategic brand promotion.
Overview
10
10
years of professional experience
Work History
Used Sales Manager
Rocky Mountain Auto Brokers
09.2024 - Current
- Improved customer retention rates by implementing a follow-up process post-sale, offering assistance and support as needed.
- Worked closely with service department to address any repair or maintenance issues prior to vehicle sale, ensuring customer satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales Manager
Phil Long Ford Of Motor City
10.2023 - 02.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Used Sales Manager
Lakeside Auto Brokers
09.2022 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer retention rates by implementing a follow-up process post-sale, offering assistance and support as needed.
- Worked closely with service department to address any repair or maintenance issues prior to vehicle sale, ensuring customer satisfaction.
- Organized successful promotional events that showcased available inventory and attracted potential buyers.
- Developed a strong team of sales professionals through regular training, coaching, and performance evaluations.
- Implemented efficient processes for tracking sales metrics, identifying areas for improvement and growth opportunities.
New Vehicles Sales Manager
South Colorado Springs Nissan
08.2021 - 09.2022
- Led weekly sales meetings to review performance metrics, share best practices, and discuss upcoming opportunities.
- Set individualized goals for each team member in alignment with overall dealership objectives.
- Developed strong relationships with manufacturers to ensure optimal inventory selection and availability.
- Implemented innovative employee training programs, leading to higher staff retention rates and improved performance.
- Analyzed sales data regularly to identify areas for improvement within the team, implementing necessary changes promptly.
- Demonstrated a strong commitment to ongoing professional development, attending industry conferences and workshops to stay current on best practices.
- Maintained a high level of professionalism, setting the standard for all team members to follow.
- Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
- Collaborated with marketing team for targeted promotions and advertising campaigns, boosting brand visibility.
- Negotiated favorable terms with vendors for accessories and after-sales services, increasing overall profitability per sale.
- Conducted regular market research to stay informed of industry trends and competitive pricing strategies.
Automotive Finance Manager
Bob Penkhus Automotive
07.2020 - 08.2021
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored profit and revenue trends, compiling reports for company leadership to inform decision-making.
- Developed comprehensive financial reports for executive decision-making support.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
New Vehicle Sales Consultant
Bob Penkhus Automotive
06.2018 - 07.2020
- Achieved high closing ratios by skillfully overcoming objections and presenting persuasive solutions to specific buyer concerns.
- Utilized CRM system effectively to manage leads, track progress, and maintain organized records of sales activities.
- Boosted customer satisfaction ratings by delivering exceptional service and addressing concerns promptly.
- Generated new leads through proactive client outreach, networking events, and dealership promotions.
- Grew repeat business by fostering long-term relationships with satisfied customers through attentive follow-ups and personalized recommendations.
Sales Executive
Rocky Mountain Auto Brokers
08.2014 - 06.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Education
High School Diploma -
Miami/Yoder High School
Rush, COSkills
- Sales Presentations
- Data-driven decision-making
- Client acquisition
- Target setting
- Sales Coaching
- Pricing Strategies
- Brand Promotion
- Profit maximization
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Team Leadership
Timeline
Used Sales Manager
Rocky Mountain Auto Brokers
09.2024 - Current
Sales Manager
Phil Long Ford Of Motor City
10.2023 - 02.2024
Used Sales Manager
Lakeside Auto Brokers
09.2022 - 10.2023
New Vehicles Sales Manager
South Colorado Springs Nissan
08.2021 - 09.2022
Automotive Finance Manager
Bob Penkhus Automotive
07.2020 - 08.2021
New Vehicle Sales Consultant
Bob Penkhus Automotive
06.2018 - 07.2020
Sales Executive
Rocky Mountain Auto Brokers
08.2014 - 06.2018
High School Diploma -
Miami/Yoder High School
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