Process-oriented team leader delivering results through operational excellence and strategic insight.
Overview
11
11
years of professional experience
Work History
Senior Director, Revenue Operations
Digital.ai
Austin, TX
01.2024 - Current
Chief of Staff to CRO of PE owned, growth SaaS firm
Redefined and deployed entire sales operating cadence/rhythm of the business to prioritize improved pipeline management and transparency within the organization
Led cross functional initiative on GTM modifications focusing on 6 pillars to transform revenue impacting functions (CSM redefined, GTM optimization, Pipeline Health and Wealth, "Pod" Activation, Channel Strategy, Hiring Processes)
Incorporated three disparate teams from renewals, customer success, and traditional field sales into single sales organization under one leader to optimize corporate strategy and achieve Rule of 40 principal
Senior Director, Revenue Operations
HashiCorp
Austin, TX
05.2022 - 12.2023
Business partner for two segment leaders responsible for 12 first line managers and 98 field sellers, setting and executing segment-specific strategies to drive growth and new customer adoption
Lead the teams operating cadence (forecasting, pipeline reviews, deal/account inspection, etc.) and fine tune the approach as the businesses evolve
Identify key focus areas of growth opportunities, develop an approach of visualizing/reporting data, define KPI to measure success, and drive teams to implementation
Leadership role in planning and driving adoption of GTM segmentation changes
Partner cross-functionally to ensure field teams are effectively adopting broad corporate priorities while maximizing available resources to help achieve target
Strategy and Operations Manager
Google Cloud
Austin, TX
05.2021 - 05.2022
Partner with 4 senior Practice Directors to develop our regional/industry specific go-to-market strategy and execution model
Establish and facilitate the teams' rhythm of the business (pipeline reviews, business reviews, quarterly/annual planning, etc.)
Identify or create key metrics and actively track to develop informed insights as to where we have risk or opportunity
Lead strategic initiatives collaborating with cross-functional partners in regional strategy and operations global solutions, marketing, and business development.
Director, America's Strategy and Operations
VMware
Austin, TX
09.2016 - 05.2021
Lead sales team efforts, monitoring and driving goal attainment for 14 Regional Directors and ~90 sales representatives
Manage large deal development cycle and develop strategic programs
Serve as Chief of Staff to Two Sales VP, developing refined sales operations with optimized go-to-market strategy and business cadence
Collaborate closely with executive cross-functional leadership to drive strategy and set territory targets & quotas; develop sales target model and lead regular business & GTM strategy reviews
Shape growth strategy by preparing/leading weekly forecasts & long-term pipeline reviews, advising sales partner on risks and opportunities.
Coordinating Manager & Senior Financial Analyst
CEFCO Convenience Stores
Temple, TX
12.2014 - 09.2016
Spearheaded major project execution and financial analysis, reporting directly to CEO
Concurrently oversaw 4 store-openings, 5 store closings, and 2 multimillion-dollar capital investment projects
Led 20-25 cross-functional team members per project, driving communication, budget control, and deadline achievement
Ensured stakeholders from director to ground level executed responsibilities, providing proactive risk management and rapid problem resolution
Guided financial strategy and improved profitability by analyzing information, monitoring variances, identifying trends, and recommending action
Supported business efficiencies, preparing recommendation reports for key stakeholders across locations.
Store Operations Business Analyst
Golfsmith International
Austin, TX
05.2013 - 07.2014
Managed operational supply chain for 167 stores throughout U.S
And Canada, developing key metric strategy for each store, market, and region
Performed daily vendor negation to optimize operational supply purchasing
Designed multiple reports for management to track store expenses for multiple time periods.
Education
Master of Science - Economics And Policy Analysis
Texas A&M
Skills
Team Leadership
Sales Strategy
Pipeline Management
Program Development
Process Improvement
Go-To-Market Strategy
Strategic Planning
Project Management
Business Infrastructure
Research & Analysis
Executive Communication
Compensation Design
Client Relations
Technical
Advanced Microsoft and G-Suite user
Expert at extracting and defining critical data from SFDC, Clari, Tableau, and Anaplan software