Ethan Wolfe
Pauma Valley,US
Summary
Skilled and experienced customer service representative that works well under pressure and great at problem solving. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Research Assistant
California State University, San Marcos
12.2023 - Current
- Collaborated with other students to assist in a graduate students thesis
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Analyzed walk patterns when walking on an unstable platform and walking with resistance.
Beer Delivery
Rincon Reservation Brewery
07.2022 - 08.2023
- Increased customer satisfaction by providing excellent service and on time deliveries
- Maintained a clean company vehicle and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Research Assistant
California State University San Marcos
01.2023 - 05.2023
- Interviewed surfers at various beaches in San Diego.
- Data was collected by filling out a questionnaire
- Questionnaire was used to gather the surfing communities knowledge and experiences on skin cancer.
- Gathered knowledge on the surfing communities use of UV protection and spread awareness.
Office Employee
California Indian Culture & Sovereignty Center
10.2021 - 04.2022
- Organized physical files and digitized records so that authorized team members could update and retrieve them quickly. - Opened and properly distributed incoming mail in order to respond to client inquiries more quickly. - Oversaw the scheduling, preparation, and distribution of information for board and committee meetings. - Interact professionally with students and other clients by phone, email, or in person to provide information and direct them to the appropriate staff members.
Cashier
La Jolla Trading Post-Casino
06.2020 - 07.2021
- Money management - Heavy lifting - Organization and Sanitation - Greeted customers with a smile and offered prompt and dedicated assistance. - Provided attentive and skilled assistance to all customer needs. - Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. - Trained team members to work as cashiers in accordance with company policies and procedures. - Counted cash in the register drawer to keep the register balanced at the start and end of each shift.- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
Education
Kinesiology -
California State University San Marcos
San Marcos, CAHigh School -
Valley Center High School
Valley Center, CA01.2019
Skills
- Customer service excellence
- Computer literate
- Customer direction
- File Maintenance
- Research
Additional Information - Volunteer
- San Diego Safari Park- Seed Bank Volunteer: sorted native plant seeds for storage, completed seed germinations.
- Pechanga Environmental- Volunteer: assisted with set up at Earth Day events, work at informational booths focused on water quality and general information, clean up at end of event.
Timeline
Research Assistant
California State University, San Marcos
12.2023 - Current
Research Assistant
California State University San Marcos
01.2023 - 05.2023
Beer Delivery
Rincon Reservation Brewery
07.2022 - 08.2023
Office Employee
California Indian Culture & Sovereignty Center
10.2021 - 04.2022
Cashier
La Jolla Trading Post-Casino
06.2020 - 07.2021
Kinesiology -
California State University San Marcos
High School -
Valley Center High School
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