Hands on Local-Level Youth Coordinator, with a passion for Appalachian youth . Well-versed in resource allocation, project management and safety procedures. Manages grant objectives by working effectively with regional team. Adept at engaging the community using Agency approved outreach strategies. Skilled in presenting/training agencies and staff on various topics.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regional Youth Coordinator
Kentucky River Community Care
Hindman, KY
06.2021 - Current
Create a safe and positive environment conducive to learning and activities.
Lead youth in leadership and advocacy training
Conducted assessments to determine the types of services individuals required.
Provide Youth Peer Support and Leadership trainings
Coach youth staff toward success
Co-lead in talent acquisition for the program in the region
Lead outreach initiatives which Increased client participation in the program by 200%
Site Manager
Kentucky River Community Care Inc.
Hindman , KY
05.2020 - Current
Created weekly and monthly reports and presentations for management team.
Boosted team productivity through enhanced staffing and streamlining of Peer Support and Community Support tasks.
Maintained materials and processed purchase orders necessary for day to day operation of facility.
Interviewed, hired and trained new workers.
Assisted in implementation of community support services in alignment with needs.
Established networks to increase community awareness of new programs.
Supported clients in developing goals and social skills, improving individual wellness and productivity.
Acted as main point of contact between management, clinical staffs and external community.
Using agency approved outreach strategies increased client base by 50%
Pharmacy Technician
Walgreens
Prestonsburg, KY
11.2019 - 06.2020
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Managed over 50 customer calls per day.
Lead Community Support Specialist
Kentucky River Community Care
Prestonsburg, KY
09.2018 - 11.2019
Spoke with College and High school groups to expand community engagement and program outreach.
Worked with clients to improve life choices and maximize benefits of programs.
Detailed program operations and participant activities with comprehensive recordkeeping.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Transported Transitional Aged Youth to facility and appointments.
Resolved conflicts and negotiated mutually beneficial agreements between Community partners.
Production Clerk
Goodwill
Prestonsburg, KY
06.2017 - 10.2018
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Divisional Director of Children & Family Services at Kentucky River Community Care-Whitesburg/HazardDivisional Director of Children & Family Services at Kentucky River Community Care-Whitesburg/Hazard