Ethan Yourtz
Steamboat Springs,CO
Summary
Service-oriented professional, focused on helping customers. Outgoing Service Consultant highly effective at maintaining smooth and efficient operations while serving customer needs and maximizing quality. Well-coordinated and accuracy-driven leader offering 2.5 years of experience in customer service.
Overview
3
3
years of professional experience
Work History
Service Consultant
Waterway Carwash
Lone Tree
07.2021 - 01.2024
- Upsold car wash services and sold memberships to hundreds of customers daily
- Greeted customers and provided assistance in selecting the appropriate service
- Operated point of sale system and managed transactions efficiently
- Progressed from car washer to Service Consultant role within three months
- Continuously improved skills and performance over two years.
Education
Associate of Arts - Business Economics
Colorado Mountain College
Steamboat Springs, CO05-2025
High School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05.2023
Skills
- Car wash
- Customer Support
- Safe Drops
- Reliable And Responsible
- Sales Closing
- Listening Skills
- Client Needs Assessments
- Customer Retention
- Basic Mathematical Calculations
- Money Handling
- Service Upselling
- Sell Services
- Continuous Improvement
- Customer Service
- Handling Customer Complaints
- Point Of Sale System
Affiliations
- Health and fitness are very important in my life.
- I am an avid skier.
- I love ceramics and creating beautiful clay art.
Accomplishments
- I won the award for best art piece in my senior year of high school. I created a fully functional teapot set that was sent to the state art show.
References
References available upon request.
Timeline
Service Consultant
Waterway Carwash
07.2021 - 01.2024
Associate of Arts - Business Economics
Colorado Mountain College
High School Diploma -
Highlands Ranch High School
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