Ethan (Blain) Wilkins
Canyon Country,CA
Summary
Organized and dependable candidate with years of experience and willingness to learn. Positive attitude with an ability to connect with customers and grow business. Willing to take on multiple responsibilities and map out plans to achieve sales goals for the territory. Hardworking and ready to help the team.
Overview
9
9
years of professional experience
Work History
Field Service/Sales Representative
Cleveland/Srixon Golf
07.2022 - Current
- Established relationships with new and existing customers to grow the Srixon/Cleveland brands.
- Scheduled sales meetings with customers to grow their accounts and maximize sell through.
- Scheduled and ran fitting days for product.
- Mapped out growth plans for the Los Angeles territory and consistently hit sales and event goals.
- Consistently maintained contact with accounts and provided excellent customer service and product knowledge.
- Trained extensively on product knowledge and sales proficiency,
- Traveled the territory a minimum of five days a week maintaining relationships with accounts.
- Made daily and weekly sales phone calls during pre book seasons to coordinate sales meetings for product.
General Manager
Kern River Golf Course
07.2020 - 08.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations and worked day to day with our accounting department.
- Maximized efficiency by coaching and training our pro shop and outside services staff.
- Drove year over year growth for the business in overall rounds and profitability.
- Booked sales meetings for multiple golf OEMs and handled ordering of product.
- Inventory management and ordering,
- Customer service and support.
- Operated Tournaments and outside events.
Golf Department Manager
Dick's Sporting Goods, Inc
07.2018 - 07.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Kept up with all OEM products and provided knowledge through training with my employees.
- Communicated with managers of other departments.
- Trained on fitting and club work to maximize sales goals.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Provided excellent customer service to customers.
Level 7 Shift Manager
In-N-Out Burger
05.2017 - 06.2019
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked in an extremely fast paced environment while keeping all quality standards.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Troubleshot equipment to reduce service calls and downtime.
Shift Manager/Key Holder
Jamba Juice
05.2014 - 05.2017
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened inventory boxes and restocked shelves.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Education
Associate of Science - Business
Taft College
Taft, CA06.2020
Skills
- Network Development
- Client Account Management
- Customer Service
- Product Knowledge
- Company Knowledge
- Customer Retention
- Relationship Building
- Customer Success Management
Golf
- Golf fitting knowledge and trackman training.
- Years of golf experience in sales.
- Proficient player with a 5 handicap that can help showcase product if needed.
- Not Tiger in any way but better than the average Joe.
Timeline
Field Service/Sales Representative
Cleveland/Srixon Golf
07.2022 - Current
General Manager
Kern River Golf Course
07.2020 - 08.2022
Golf Department Manager
Dick's Sporting Goods, Inc
07.2018 - 07.2020
Level 7 Shift Manager
In-N-Out Burger
05.2017 - 06.2019
Shift Manager/Key Holder
Jamba Juice
05.2014 - 05.2017
Associate of Science - Business
Taft College
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