ETHEL AFARI
The Bronx
Summary
Experienced with maintaining clean and welcoming guest rooms. Utilizes strong cleaning and organizational skills to ensure guest satisfaction. Knowledge of safety protocols and time management for efficient task completion.
Overview
21
21
years of professional experience
Work History
Hotel Room Attendant
Crown Plaza Hotel
05.2007 - Current
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
Room Attendant
HOLIDAY INN HOTEL
02.2006 - 04.2007
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Coat Check Attendant
Marriot Hotel
01.2005 - 03.2006
- Delivered checked items to appropriate party.
- Improved coat storage efficiency with meticulous organization skills, resulting in a clutter-free environment.
- Demonstrated flexibility in adapting to various event settings, catering to diverse clientele with ease.
Mail Carrier
USPS
01.2004 - 02.2005
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Education
High School Diploma -
ST. JOHNS GRAMMAR SCHOOL
05-1986
Skills
- Efficient cleaning
- Guest satisfaction
- Laundry skills
- Bathroom sanitation
- Teamwork
- Customer service
Timeline
Hotel Room Attendant
Crown Plaza Hotel
05.2007 - Current
Room Attendant
HOLIDAY INN HOTEL
02.2006 - 04.2007
Coat Check Attendant
Marriot Hotel
01.2005 - 03.2006
Mail Carrier
USPS
01.2004 - 02.2005
High School Diploma -
ST. JOHNS GRAMMAR SCHOOL
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