Ethel Chasha-Cruz
HR Professional
Solwezi
Summary
Goal-oriented Human Resources Specialist with 8 years of experience in a generalist role with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Talent Management Coordinator
First Quantum Minerals - Kansanshi Mining Plc
Solwezi
01.2022 - Current
- Enhanced staff performance by designing plans to promote cross-department and cross-role training.
- Enhanced development plans, by researching market trends and rival actions.
- Defined HR objectives and analysed learning outcomes to serve as a planning guide.
- Designed training and development programmes to capture measurable gains.
- Facilitated company realignments to increase team output.
- Developed operational improvements based on data-driven insights.
- Implemented diversity, equity, inclusion and belonging initiatives to boost employee engagement and retention.
Recruitment Specialist
First Quantum Minerals Ltd, Kansanshi Mining Plc
Solwezi
01.2018 - 01.2022
- Managed end-to-end recruitment processes, ensuring smooth and prompt operations from the original advertisement through the job offer.
- Monitored many job applications in succession, qualifying and shortlisting responses to enhance workflow efficiency.
- Annual placement of 300 individuals in full time positions, exceeding business onboarding goals.
- Developed positive relationships with prospective prospects through networking and consistent contact.
- Reduced employee turnover with enhanced training and incentive programmes.
Human Resource Generalist
First Quantum Minerals Ltd, Kansanshi Mining Plc
Solwezi
01.2018 - 01.2020
- Planned proactively for existing and future mining labour requirements.
- Provided immediate response to managers on recruitment, salary, HRIS, and employee relations concerns.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
District Administrative Officer
Ministry of Health
Chirundu
01.2014 - 01.2018
- Managed 1 District Health Office and 8 health facilities within district.
- Managed performance management, transport management, security, capacity building, monitoring, training and evaluation for 300 employees.
- Ensured that 8 medical centres are adequately staffed and that staff are living in habitable conditions.
- Coordinated disaster intervention projects within Ministry of Health.
- Coordinated quarterly budget planning for all district activities.
Education
Master of Business Administration - Business Administration
Alliance Manchester Business School
ManchesterBachelor of Arts - Public Administration
The University of Zambia
LusakaSkills
End-to-end recruitmentundefined
Languages
English
Native language
Portuguese
Beginner
A1
Certification
Strategic Human Resource Business Partner
Timeline
Employer Branding
12-2022
Strategic Human Resource Business Partner
04-2022
Talent Management Coordinator
First Quantum Minerals - Kansanshi Mining Plc
01.2022 - Current
Certified Talent Acquisition Specialist
01-2021
Recruitment Specialist
First Quantum Minerals Ltd, Kansanshi Mining Plc
01.2018 - 01.2022
Human Resource Generalist
First Quantum Minerals Ltd, Kansanshi Mining Plc
01.2018 - 01.2020
District Administrative Officer
Ministry of Health
01.2014 - 01.2018
Master of Business Administration - Business Administration
Alliance Manchester Business School
Bachelor of Arts - Public Administration
The University of Zambia
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