Ethel Fowler
Lithonia,GA
Summary
To obtain a position within a progressive company where I can utilize my creative management techniques and methods resulting in long-term cost-effective profits. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly skilled at forging enduring relationships with key stakeholders, clients, and team members to advance organizational objectives. Eager to apply training and experience towards embracing new professional challenges. A positive and meticulous professional adept at boosting resident contentment by addressing issues, leading repairs, and executing upgrades to improve properties.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Property Manager
Brittany Place Apartments
03.2022 - 09.2023
- Day-to-day operation of entire property, Rent collection, lowered delinquency, increased percent occupation ratio.
- Bookkeeping duties and all administrative functions, such as reports, bills, posting, deposits, etc., all completed promptly according to company policy and procedures.
- Duties also included rent collections, training, supervising, and motivating on-site office personnel, directly supervising maintenance staff, controlling expenditure, and maximizing gross rent, in my leadership role I also supervised leasing staff, minimizing vacant and delinquent rent loss
- Paid close attention to social media for rental competition and to gain more prospects.
Property Manager
Midwood Court Apartments
02.2021 - 08.2021
- Manage multi-family units and maintain vacancies according to owner’s standards
- Collect rents, lowered delinquency, increased percent occupation ratio
- Duties also included rent collections, training, supervising and motivating on-site office personnel, directly supervising maintenance staff, controlling expenditure, and maximizing gross rent, also supervised leasing staff, minimizing vacant and delinquent rent loss
- Paid close attention to social media for rental competition and to gain more prospects.
Property Manager
Southern Realty Management
09.2015 - 08.2020
- Manage multi-family units and maintain vacancies according to owner standards
- Collect rents, lowered delinquency, increased percent occupation ratio
- Bookkeeping duties and all administrative functions, such as reports, bills, posting, deposits, etc., are completed in a timely manner in accordance with company policy and procedures
- Duties also include rent collections, training, supervising and motivating on-site office personnel, directly supervising maintenance staff, controlling expenditure, maximizing gross rent, and minimizing vacant and delinquent rent loss
- Maximize miscellaneous income items
- Minimize delinquencies through diligent pursuits of past-due accounts
- Transfer files to attorney within thirty (30) days of resident's move and all efforts to collect Monies owed have been exhausted
- Perform Market and Product Analysis
- Generate traffic in most cost-effective manner
- Communicate clearly with residents, both verbally and in writing
- Receives resident complaints, weekly staff meetings, and schedules work of on-site personnel, and professional contract workers
- Also, administer disciplinary action in accordance with company policy
- Help in hiring and termination of staff according to company guidelines and policies!
- Problem solving, by getting facts, defining problems, and resolving problems quickly.
Office Manager
Dr. Michelle Taylor
04.2008 - 09.2015
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Monitor facility to ensure that it remains safe, secure, and well-maintained
- Direct or coordinate supportive services department of business, agency, or organization.
Property Manager
Equity Residential/Empirian Properties
03.2003 - 12.2012
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgages, taxes, and incurred operating expenses.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
- Investigate complaints, disturbances, and violations and resolve problems following management rules and regulations
- Determine and certify eligibility of prospective tenants, following government regulations
- Prepare detailed budgets and financial reports for properties
- Direct and coordinate activities of staff and contract personnel and evaluate their performance.
Education
Associate of Arts - Business Administration And Management
Some College (No Degree) - Real Estate Law
Skills
- Rent collection
- Tenant and eviction laws
- Lease Renewals
- Marketing and Advertising
- Administrative Support
- Exceptional oral and written communication skills
- Multi-family property management
- MRI accounting software
- Eviction Procedures
Certifications And Licenses
Property Manager
http://www.linkedin.com/in/ethel-k-fowler-9b5a5521
Training Courses
- Lex-Foundation Mgmt. excellence
- SAVI Training
- Certified in Fair Housing & Sexual Harassment
- Completed Mold Awareness
- Effective Coaching
- Understanding Financial
- Sensational Customer Service
- Company Management Training Courses
- Real Estate Law
- Appraisals
- Deeds
- Escrow Accounts
Awards
- Awarded in the company as the highest in NOI year 1994.
- Awarded for Attendance in the year 2003.
- Awarded for Resident in the year 1996.
- Awarded for Attendance in the years 2019 & and 2020.
Certification
Lex-Foundation Mgmt. excellence, SAVI Training
Certified in Fair Housing & Sexual Harassment, Completed Mold Awareness, Effective Coaching, understanding Financial, Sensational Customer Service and Company Management Training Courses, Real Estate Law, Appraisals, Deeds, and Escrow Accounts.
Timeline
Property Manager - Brittany Place Apartments
03.2022 - 09.2023
Property Manager - Midwood Court Apartments
02.2021 - 08.2021
Property Manager - Southern Realty Management
09.2015 - 08.2020
Office Manager - Dr. Michelle Taylor
04.2008 - 09.2015
Property Manager - Equity Residential/Empirian Properties
03.2003 - 12.2012
Milwaukee Area Technical College - Associate of Arts, Business Administration And Management
Bernie Robbins School of Real Estate - Some College (No Degree), Real Estate Law
Lex-Foundation Mgmt. excellence, SAVI Training
Certified in Fair Housing & Sexual Harassment, Completed Mold Awareness, Effective Coaching, understanding Financial, Sensational Customer Service and Company Management Training Courses, Real Estate Law, Appraisals, Deeds, and Escrow Accounts.
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