Ethel Holden
Chicago,IL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
25
25
years of professional experience
Work History
Security Officer
SECURITAS SECURITY INC.
09.2014 - 01.2024
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Monitor and analyze CCTV camera footage.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Intake/Clerk Specialist
WRAP INC.
10.2006 - 08.2014
- Streamlined intake processes by implementing efficient organizational systems and reducing paperwork redundancies.
- Enhanced customer satisfaction with prompt and accurate data entry, ensuring timely processing of crucial documents.
- Facilitated seamless communication between departments by effectively managing correspondence, phone calls, and email inquiries.
- Improved overall workflow by maintaining a clean, organized workspace and regularly updating office supplies inventory.
- Contributed to team success with consistent attention to detail in reviewing and verifying client information for accuracy.
- Supported administrative staff with various tasks such as filing, copying, faxing, and mail distribution as needed.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed intake assessment forms and filed clients' charts.
Resale Clerk
Salvation Army Thrift Store
05.2004 - 08.2006
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
Warehouse Packer
A&D Wholesale
10.1998 - 03.2004
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Assisted in inventory control measures, conducting regular counts for stock accuracy.
Education
High School Diploma -
Lucy Flower High School
Chicago, IL06.1980
Skills
- Visitor Tracking
- Staff Management
- Emergency Response
- Access Control
- CCTV Monitoring
- CCTV Surveillance
- Electronic Surveillance
- Document Management
- Report Writing
- Physical Fitness
- Security Guard License
- Computer literacy
- Time management
- Security equipment operation
- Decision making
- Organizational skills
- Patrolling
- Work Ethic
- Punctuality
Timeline
Security Officer
SECURITAS SECURITY INC.
09.2014 - 01.2024
Intake/Clerk Specialist
WRAP INC.
10.2006 - 08.2014
Resale Clerk
Salvation Army Thrift Store
05.2004 - 08.2006
Warehouse Packer
A&D Wholesale
10.1998 - 03.2004
High School Diploma -
Lucy Flower High School
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