Detailed problem solver with the ability to successfully multitask. Developed leader with the ability to work well with different personalities and develop on areas of opportunity. Accepts challenges to enhance the success of myself, co-workers, and the company. Skills include Customer Service Administration Collections Supervision Communication (Verbal/Written) Accounting Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Ethel Vel-Anita Reyes
Recruiter
Shawnee,KS
Summary
Overview
9
years of professional experience
8
years of post-secondary education
Work History
Platinum RealtyOverland Park
Real Estate Agent
02.2023 - Current
Job overview
- Developed and maintained a strong network of potential buyers and sellers through proactive networking, resulting in a 30% increase in referral-based business.
- Conducted comprehensive market research and analysis to accurately determine property values, resulting in optimal pricing strategies and a 95% success rate in selling properties within 60 days.
- Negotiated and finalized contracts with clients, lenders, and attorneys, ensuring smooth and efficient transactions while protecting clients' interests, resulting in a 100% client satisfaction rate.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
InformaDuluth
Call Representative
10.2022 - Current
Job overview
- Assisted customers with inquiries, provided accurate information, and resolved issues promptly, resulting in a 95% customer satisfaction rate.
- Developed and maintained strong working relationships with clients, ensuring their needs were met and exceeded through effective communication and problem-solving skills.
- Handled high call volumes within a fast-paced environment, maintaining a consistent average of 50 calls per day, while consistently meeting or exceeding set performance targets.
- Utilized various software applications to document and track customer interactions, ensuring accurate and comprehensive records for future reference and seamless team collaboration.
- Escalated complex matters to management to request information or appropriate action to resolve.
- Attended training to stay up to date with new products and service offerings.
- Interpreted, audited and reconciled reports for accuracy or completeness.
CRGMinneapolis, MN
Recruitor
02.2020 - Current
Job overview
- Successfully sourced, screened, and interviewed diverse candidates for various positions, resulting in a 20% increase in qualified hires.
- Developed and implemented innovative recruitment strategies, including social media campaigns and networking events, leading to a 30% improvement in candidate pool diversity.
- Collaborated with hiring managers to understand their needs and created customized recruitment plans, resulting in a 15% reduction in time-to-fill positions.
- Utilized ATS (Applicant Tracking System) to streamline the recruitment process, improving efficiency by 25% and reducing administrative tasks.
- Operated and maintained applicant tracking and candidate management systems.
DCM ServicesBloomington , MN
Senior Account Representative
09.2014 - 10.2019
Job overview
- Identified and qualified accounts to assess revenue potential.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Identified issues with proactive approach and resolved or escalated problems.
- Met or exceeded sales quotas on consistent basis.
- Utilized sales scripts and advanced closing skills to handle pre-screened inbound and outbound calls with potential customers.
- Trained and coached sales team members servicing Claims accounts.
Education
Normandale Community CollegeBloomington, MN
Bachelor of Science from Business Administration And Management
08.2010 - 05.2018
University Overview
- 3.5 GPA
- Professional Development: Community Work
- Debate Team Member
Skills
Bookkeepingundefined
Timeline
Real Estate Agent
Platinum Realty
02.2023 - Current
Call Representative
Informa
10.2022 - Current
Recruitor
CRG
02.2020 - Current
Senior Account Representative
DCM Services
09.2014 - 10.2019
Normandale Community College
Bachelor of Science from Business Administration And Management
08.2010 - 05.2018
Similar Profiles
Tiffany TeeterTiffany Teeter
Realtor at Platinum realtyRealtor at Platinum realty
Austin BatesAustin Bates
Real Estate Agent at Platinum RealtyReal Estate Agent at Platinum Realty
AUDRIE BIXLER-KINGAUDRIE BIXLER-KING
Realtor at Platinum RealtyRealtor at Platinum Realty