Ethel Rodriguez
Garland,USA
Summary
Results-driven Executive Assistant with a proven track record of seamlessly managing complex travel logistics and confidential documents for C-suite executives. Skilled in executive calendar management and vendor communication, resulting in cost savings and streamlined operations. Demonstrates strong problem-solving abilities and a proactive approach to anticipating executive needs.
Overview
6
6
years of professional experience
Work History
EXECUTIVE ASSISTANT - C-SUITE EXECUTIVES
A-MAX Auto Insurance
03.2019 - Current
- Provide high-level administrative and personal support to the company's three business owners, overseeing both corporate and personal affairs
- Manage complex travel logistics for executives and their families (12+ people), including booking flights, hotels, handling cancellations, refunds, and rebookings to ensure seamless experiences
- Coordinate executive meetings with HoDs, employees, vendors, and external partners, ensuring agendas, follow-ups, and scheduling are executed flawlessly
- Handle confidential documents, contracts, and reports with utmost discretion, ensuring secure management of sensitive information
- Oversee personal financial matters, personal/business taxes, personal insurances, personal property management, assisted with other personal business entities, processed claims, refunds, disputes, and reimbursements while reducing delays through proactive follow-ups
- Manage vendor relationships and contract negotiations, securing cost savings and efficient service agreements
- Order and manage executive meals for multiple leaders with specific dietary needs, ensuring accuracy and preference consistency
- Streamline workflows and improve scheduling efficiency, optimizing executive productivity across multiple calendars
- Act as the primary liaison between executives, internal teams, and external partners, ensuring effective communication and timely follow-ups
- Oversee expense reports, budgets, and invoice processing, maintaining accuracy and compliance
- Assist in project management, tracking key initiatives, deadlines, and deliverables for leadership
- Anticipate executive needs, proactively identifying and resolving potential challenges before they arise
- Provided leadership and direction to staff to ensure organizational efficiency and effectiveness
Education
ASSOCIATE BUSINESS DEGREE - ACCOUNTING
Doña Ana Branch Community College
Las Cruces, NM01.2006
Skills
- Administrative support
- Strong problem solver
- Information confidentiality
- Customer Service-oriented
- Calendar management
- Scheduling
- Professional and mature
- Travel arrangements
- Excel spreadsheets
- Resourceful
- File organization
- Task delegation
- Mail handling
- Self-starter
- Time management
- Microsoft office
Previous Work Experience
*Sears, Roswell, New Mexico - 5/92-2/00
-5/92-5/93 - Hardware Salesperson
-5/93-5/95 - Hardware Assistant Mgr
-5/95-2/00 - HR/Payroll Mgr
*State Farm Insurance, Las Cruces, NM - 2/00-3/06 - Licensed Agent
*La Clinica de Familia, Las Cruces, NM - 3/06-10/08 - Payroll Specialist
*Great Northern American Company, Dallas - 10/08-7/09 - HR/Payroll Mgr
*Home Marketing Services, Dallas - 5/09-12/18 - Credit Report Analyst
*A-MAX, Dallas - 3/2019-Current - Executive Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
EXECUTIVE ASSISTANT - C-SUITE EXECUTIVES
A-MAX Auto Insurance
03.2019 - Current
ASSOCIATE BUSINESS DEGREE - ACCOUNTING
Doña Ana Branch Community College
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