Ethel Marie Moss

Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.

• Assisted customers with checkout process to foster prompt and smooth transactions.
• Helped maintain positive store image by keeping entranceways clean, clear, and welcoming for customers.
• Improved customer experience by offering assistance with locating products throughout store when needed.
• Returned unwanted items to correct store locations and restocked shelves.
• Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.

• Enhanced passenger satisfaction by providing attentive service and addressing individual needs
• Assisted passengers with boarding and disembarking, ensuring smooth and safe experience
• Maintained cleanliness of bus interior, promoting pleasant environments for all passengers
• Following daily curriculum
• Assist with lead teacher in and out of classroom
• Collaborated closely with drivers to maintain accurate records of passenger counts, fare collections, and incident reports
• Built and maintained positive relationships with teachers, students, and parents
• Completed daily attendance logs for all routes
• Prepared student reports for meetings with school personnel
• Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
• Maintained a well-organized reception area with updated materials, contributing to welcoming environment for visitors
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes
• Reduced food waste significantly by implementing proper portion control and storage techniques
• Streamlined kitchen operations with effective communication and collaboration among team members
• Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
• Prepared meals efficiently under time constraints for timely service during peak hours
• Contributed to positive guest experiences by accommodating special dietary needs and requests
• Collaborated with the management team to develop new menu items based on customer feedback and preferences
• Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

• Improved family well-being by assessing needs and connecting them with appropriate community resources
• Enhanced communication within families by facilitating regular meetings and discussions to address concerns
• Reduced child neglect cases by providing ongoing support and education to parents on proper childcare techniques
• Promoted positive parenting practices through delivery of evidence-based programs and workshops.

• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
• Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives
• Observed and evaluated students' performance, behavior, social development, and physical health
• Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities
• Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking
• Promoted student engagement with positive reinforcement techniques and diverse learning strategies.

• Improved internship experience by efficiently managing assigned tasks and meeting deadlines
• Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas
• Streamlined office processes with diligent organization, resulting in improved efficiency
• Developed professional skills through hands-on experiences, including time management and effective communication
• Delivered high-quality work consistently, demonstrating strong work ethic and dedication to internship program.