Hardworking and dependable Operational Support Technician with strong abilities in being flexible, adaptable, and proactive. Offering strong work ethics and the ability to thrive in team-based or individually motivated settings. Highly organized, and punctual with the willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
PURCHASER
XFLAMES AUTO & CUSTOMS
01.2020 - 08.2020
Negotiated with suppliers, vendors and other representatives.
Serve as primary point of contact for purchasing inquiries and vendor related requests.
Collaborate with owner to guarantee cost effective purchasing of auto parts.
Responsible for purchasing auto parts using the company's credit card or financial institution.
Responsible for making deposits, ensuring that invoices are accounted for, and all documentation is recorded proprely.
OPERATIONAL SUPPORT TECHNICIAN
Federal Bureau of Investigation
08.2020 - Current
Communicates internally with Special Agents, TFO’S and externally with other agencies such as police and sheriff departments, headquarters and MJIC to exchange information pertaining to a person of interest
Evaluates the significance, validity and reliability of data collection and research for inclusion in detailed written reports such as name checks and applicant leads
Also, identify and analyze pertinent information into reports
Works with various records check systems such as NCIC, ACCURINT, CLEAR, GMA and review processes in order to analyze voluminous amounts of information from other RA’s and field offices in regarding the value and worth to a case
Performs Investigative and administrative support functions to include; uploads, downloads, covers assign leads and responds to inquiries.
Education
Bachelor of Science in Criminal Justice and Correctional Services -
Jackson State University
Jackson, MS
05.2014
Skills
Organization and Time Management
Clerical Support
Attention to Detail
Communications
Vendor relations
Administrative
Procurement
Documentation
Computer Software Proficiency
NCIC database
Sentinel
Sharepoint
Microsoft Word
Powerpoint
Excel
Outlook
Beast
Additional Information
JSU’s Tuition Scholarship 2012 - 2014, 2012 and 2013, 2014, Member of Alpha Phi Sigma Honor's Society, 3.4 (Cum Laude)
Job Related Training
Information Systems Security Awareness (INFOSEC)
Marking Classified National Security Information (NSI)
FISA Process Rigor
Insider Threat
Whistleblower Protections
Insider Threat and Media Contact Awareness
Lexis Nexis/Accurint Systems
Virtual Communication Center Training (VCC)
Active Shooter Attack Prevention and Preparedness (ASAPP)
GMA Introductory Training
FBI Record Management
Sentinel Training
Timeline
OPERATIONAL SUPPORT TECHNICIAN
Federal Bureau of Investigation
08.2020 - Current
PURCHASER
XFLAMES AUTO & CUSTOMS
01.2020 - 08.2020
Bachelor of Science in Criminal Justice and Correctional Services -