Ethen Chandler
Jacksonville,FL
Summary
Highly motivated and results-oriented professional with proven experience in operations management, security, and training, including payroll processing and invoice management. Adept at optimizing processes, ensuring safety and compliance, and fostering strong client relationships. Proven ability to lead and motivate teams, analyze key performance indicators, and implement effective solutions to enhance efficiency and profitability. Excels in fast-paced environments and consistently exceeds expectations.
Key Strengths:
- Operations Management
- Payroll Processing
- Invoice Management
- Security and Access Control
- Training and Development
- Client Relationship Management
- Performance Analysis and Reporting
- Problem-Solving and Decision-Making
- Communication and Collaboration
Overview
3
3
years of professional experience
Work History
Operations Manager
Allied Universal Security Services
12.2022 - Current
- Spearheaded the development and implementation of internal policies to optimize operational efficiency and responsiveness.
- Fostered a collaborative and communicative environment between unit staff and organizational leadership, resulting in improved coordination and adherence to deadlines.
- Proactively identified and mitigated operational risks by addressing unauthorized, unsafe, or inefficient practices.
- Analyzed key performance indicators and provided insightful reports to senior management to inform strategic decision-making.
- Cultivated and maintained strong client relationships to ensure satisfaction and foster long-term partnerships.
- Successfully negotiated pricing and service agreements with customers, leading to cost reductions and increased profitability.
- Handled all aspects of payroll for over 200 employees and billing for 40+ clients, demonstrating strong attention to detail and accuracy.
- Reduced non-billable overtime by 95% within one year of assuming the position, significantly improving operational efficiency and cost-effectiveness.
Site Supervisor
Allied Universal Security Services
03.2022 - 12.2022
- Managed all aspects of employee administration, including attendance tracking, payroll processing, and procurement of site materials.
- Collaborated effectively with management and fellow supervisors to optimize operations and consistently meet demanding project deadlines.
- Developed and implemented a comprehensive on-site safety program, including thorough training for all team members, resulting in a significant reduction of safety incidents.
- Ensured successful contract execution by providing comprehensive training to all team members on established and updated site procedures.
Education
High School Diploma -
Belleview High School
Belleview, FL06-2014
Skills
Team Management
Financial services
Quality Assurance
Procurement
Negotiation
Strategic Planning
Sales Management
Microsoft Office
Leadership
Accounts Receivable
Project Management
Relationship Management
Financial Report Writing
Process Improvement
Timeline
Operations Manager
Allied Universal Security Services
12.2022 - Current
Site Supervisor
Allied Universal Security Services
03.2022 - 12.2022
High School Diploma -
Belleview High School
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