Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects
Timeline
Generic

Ethen Thomas

Acworth,GA

Summary

Avid learner and skilled listener with wide variety of workplace experience. Ready to make an impact and advance a career.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier/Line Cook

Pizza by Fuscos
02.2025 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Facer/Warehouse Floater

FedEx
10.2023 - 08.2024
  • Assisted with routine maintenance checks on warehouse equipment to ensure proper functionality while minimizing downtime due to malfunctions or repairs needed later down the line.
  • Loaded and unloaded delivery vehicles with care, adhering to weight restrictions and safety guidelines at all times.
  • Operated various types of equipment including forklifts, pallet jacks, and hand trucks, resulting in increased productivity.
  • Maintained the flow of packages by removing any non compatible or broken material.
  • Constant radio communication with the central control manager and fellow staff.
  • Managed time effectively when assigned multiple tasks simultaneously under strict deadlines while remaining organized throughout the process.

Delivery Expert

Dominoes
02.2022 - 10.2023
  • Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
  • Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.

Unloader

Walmart
06.2021 - 02.2022
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.

Assistant Manager

Jersey Mikes Subs
12.2020 - 06.2021
  • Opening preparation work
  • Assistant manager duties: running shifts, creating schedules, ordering trucks, keeping inventory.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Supply Chain Management - Logistics

Mercer University
Macon, GA
12-2025

Skills

  • Microsoft Office
  • Verbal and Written Communication
  • Computer/Phone Repair
  • Adaptive Learner
  • Experienced in Customer Service/Satisfaction
  • Assertiveness

Hobbies and Interests

  • Guitar/Music
  • Hiking
  • Camping
  • Gaming
  • Skating

Projects

Eagle Scout, 06/2011 - 05/2017, The culmination of years of scouting efforts, from age 10 to completion at age 16. Put together a large-scale improvement project for a local lake/campground. Including the funding, and transportation logistics of food, materials, and labor to be completed in a single weekend.

Timeline

Customer Service Cashier/Line Cook

Pizza by Fuscos
02.2025 - Current

Facer/Warehouse Floater

FedEx
10.2023 - 08.2024

Delivery Expert

Dominoes
02.2022 - 10.2023

Unloader

Walmart
06.2021 - 02.2022

Assistant Manager

Jersey Mikes Subs
12.2020 - 06.2021

Supply Chain Management - Logistics

Mercer University