Etienne Brown
Sanford,NC
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-12
ESS
11.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Patient Care Navigator
Youth Technical LLC
01.2023 - 09.2023
- Manage the intake of members or the admissions/discharge information post notification
- Work with hospitals, clinics, facilities, and the clinical team to manage requests for services
- Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification, and census roles
- Resolve inquiries from members and/or providers
- Applies knowledge/skills to a range of moderately complex activities
- Demonstrates great depth of knowledge/skills in its own function
- Sometimes acts as a technical resource to others in their own function
- Proactively identifies solutions to non-standard requests
- Solves moderately complex problems on own
- Works with a team to solve complex problems
- Plans, prioritizes, organizes, and completes work to meet established objectives
- May coordinate work of other team members.
Administrative Assistant
Makin’ Choices Inc.
06.2021 - 09.2022
- Manage data in spreadsheets and reports
- Keep records and reports up to date
- Help maintain the budget plan
- Organize and schedule meetings and events
- Supervise other staff and delegate responsibilities
- Handle technical issues in their area of expertise
- Carry out clerical duties, including answering phones and preparing documents.
Billing Specialists
Carolina Eye Associates
04.2019 - 03.2020
- Answer incoming calls in a pleasant manner
- Report credit bill and report past due balances to credit agencies
- Review billing inquiry
- Research any discrepancies found in posted charges and payments and process accordingly
- Perform other duties as requested
- Knowledge and understanding of insurance and managed care plans
- Knowledge and understanding of billing and payment procedures, rules, and regulations
- Communicate various insurance carriers payments and contractual write-off methods
- Sent patients with overdue balances to collections
- Post insurance denials.
Charge Entry billing Specialist
Carolina Behavior
05.2017 - 09.2018
- Bill charges, work insurance denial/ accounts receivable as needed
- Excellent abilities to read and interpret ICD, HCPC, and CPT codes
- Familiar with medical terminology and billing procedures
- In-depth knowledge of the standard concepts, procedures, and protocols of medical coding
- Possesses excellent communication/organization and interpersonal skills
- Knowledge of operating general office equipment and the internet work experience
- Enter appropriate charges into the billing system
- Enter billing data and submit bills to insurance companies private payers.
Education
Medical Billing Coding Certificate -
Sandhills Community College
HS Diploma -
Southern Lee
06.2008
Skills
- Billing
- Receptionist
- Coding
- Data Entry
- Outlook
- Microsoft Word
- Clerical Organization
- Microsoft Office
- Medical Coding
- CPT Coding
- ICD Coding
- ICD-10
- Medical Billing
- Insurance Verification
- ICD-9
- Customer Service
- Medical Terminology
- Student Engagement
- Positive Reinforcement
- Curriculum knowledge
- Special Needs Support
- Instructional Strategies
- Literacy development
- Physical education fundamentals
- Science concepts understanding
- Mathematics proficiency
- Classroom Management
- Verbal and written communication
- Relationship building and management
- Adaptable
Awards
Certificate Medical Billing and Coding
Timeline
Substitute Teacher, K-12
ESS
11.2023 - Current
Patient Care Navigator
Youth Technical LLC
01.2023 - 09.2023
Administrative Assistant
Makin’ Choices Inc.
06.2021 - 09.2022
Billing Specialists
Carolina Eye Associates
04.2019 - 03.2020
Charge Entry billing Specialist
Carolina Behavior
05.2017 - 09.2018
Medical Billing Coding Certificate -
Sandhills Community College
HS Diploma -
Southern Lee
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