Etimah Mutsago
Tynwald
Summary
Dedicated Administrative Professional with extensive experience in training management and organizational support. Skilled in coordinating events, managing schedules, and maintaining effective vendor relationships. Proven ability to support senior managers and enhance operational efficiency through strong organizational skills.
Overview
22
22
years of professional experience
Work History
Training Administrator
Chemonics International
07.2016 - Current
- Company Overview: USAID Global Health Supply Chain- Procurement and Supply Management Program
- Coordinated comprehensive training, meeting, and conference programs, ensuring seamless execution and high participant satisfaction
- Developed and sustained vendor relationships, facilitating efficient service delivery and cost savings
- Assisted Senior Technical Managers with administrative tasks, contributing to project success and team efficiency
- Carry out post-award activities including receiving shipment inspection, purchase order modification, monitoring vendor performance, verification of invoice accuracy and processing final payments to vendors
- Managed travel logistics and calendars, optimizing time management for organizational leaders
- Maintain and share an up-to-date electronic calendar for all upcoming conferences, meetings, trainings and workshops as scheduled
- Plan, conduct and manage assignments of a confidential nature requiring considerable discretion and judgment
- Administer all per diem payouts and reconciliations for all conferences, meetings, trainings, and workshop activities supported by the project
- Process documentation and payments for hired consultants
- Produce & circulate up-to-date expenditure reports to Senior Management
- Analyse budgeted-to-actual expenditures and burn rate
- Maintain both electronic and hard copy filing system for the Training Department
- Enter project data into the USAID Data for Accountability, Transparency, and Impact Monitoring (DATIM) Software and Training Exchange and Automated Management System (TEAMS)
- Maintain an up-to-date inventory system for the distribution of training materials and equipment
- Support capacity building initiatives and effectively managed the staff fuel facility
- Orient new staff members on training unit functions
- Co-Chair for the Disability Inclusion Technical Working Group and Focal Person for Gender Equality and Social Inclusion
- Developed Disability Inclusion and Accessibility in International Development Training Kit
- Published a blog post for Chemonics blog
- Reviewed and provided feedback on resources
- Perform any other duties as may be assigned by the supervisor
- USAID Global Health Supply Chain- Procurement and Supply Management Program
Training Administrator
John Snow, Inc.
02.2011 - 06.2016
- Company Overview: USAID | DELIVER PROJECT
- Worked under the direct supervision of the Deputy Country Director, acting as the point person for all external & internal training workshops, meetings, and conferences
- Organised and managed all training activities, meetings, and conferences in collaboration with the Deputy Country Director & Project Administrator, ensuring that workshop checklist is completed conclusively for each activity
- Liaised and followed up with the responsible Activity Managers for implementation of project activities in line with work plans
- Established a network of and relationship with essential vendors e.g., printers, training venues, travel agents and cooperating partner organisations (Ministry of Health & NGOs)
- Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipts of supplies
- Organised and took minutes in general and technical working group meetings and interviews
- Handled sensitive information in a confidential manner
- Submitted and reconciled expense reports
- Carried out administrative duties such as filing, typing, coping, binding and scanning
- Provided polite and professional communication as directed
- Assisted in ensuring an up-to-date training database is maintained of all key stakeholders and participants
- Organised and coordinated staff related functions and events in collaboration with the administration and finance team
- Front Office Reception cover during the absence of the administrative assistant
- USAID | DELIVER PROJECT
Personal Assistant to Deputy Country Director and Director HIV Services
Population Services International (PSI)
05.2008 - 01.2011
- Provided administrative and secretarial assistance to Deputy Country Director and HIV Services Director
- Maintained both electronic and hard copy filing system for the Directors
- Assisted the Directors with regular correspondence and responding appropriately by telephone and e-mail to inquiries for information as needed to ensure effective programming
- Liaised with the Ministry of Health, Donors and Stakeholders on various program activities as directed by the Directors
- Ensured proper logistics for meetings, high profile visitors and s by making appointments identifying and booking venues, facilitating payments, overseeing logistics and preparing invitations
- Managed travel and hotel bookings in line with different donor requirements, visa applications for the Directors, visitors, consultants, and the project team members
- Followed up with Ministry of Foreign Affairs and International Trade (MoFA) on documents submitted for accreditation
- Updated calendar and sent reminders on accreditation and diplomatic cards expiries
- Provided administrative support at the Diplomates Residence
- Planned, conducted, and managed assignments of confidential nature requiring considerable discretion and judgement
- Tracked vacation leave days for all the Project Managers that report to the Directors
- Organised and took notes at general and technical working group meetings
- Managed the Male Circumcision Program administrative tasks including proof reading of contracts to comply with labour laws for consultants hired on the program
- Processed Male Circumcision consultants’ fees and fuel reimbursements
- Maintained up to date assets inventory for Male Circumcision Program Sites
- Organised video clip shootings, program Launching events and other related events
Receptionist (Administration Department)
Population Services International (PSI)
01.2003 - 04.2008
Education
MiniMasters - Global Supply Chain Management
Arizona State University
01.2019
Bachelor of Business Administration Degree -
Management College of Southern Africa (MANCOSA)
01.2018
Certificate in Project Management Foundations: Schedules -
Lynda.com from Linkedin
01.2018
Certificate in Focus On: Understanding the Rights of Women and Girls -
Young African Leaders Initiative YALI network
01.2016
Diploma in Executive General Management -
Zimbabwe Institute of Management
01.2012
Diploma in Business Administration (LCCI) -
Open Learning Centre
01.2007
Telephone Skills and Front Office Management -
BEB Management Consultants
01.2004
Skills
- Event Coordination
- Vendor Management
- Communication and Interpersonal Skills
- Scheduling
- Administrative Support
- Proficiency in Microsoft Suite
Education And Trainings
- MiniMasters in Global Supply Chain Management, Arizona State University, 2018-2019
- Bachelor of Business Administration Degree, Management College of Southern Africa (MANCOSA), 2015-2018
- Certificate in Project Management Foundations: Schedules, Lynda.com from Linkedin, 2018
- Certificate in Focus On: Understanding the Rights of Women and Girls, Young African Leaders Initiative YALI network, 2016
- Diploma in Executive General Management, Zimbabwe Institute of Management, 2011-2012
- Diploma in Business Administration (LCCI), Open Learning Centre, Harare, 2007
- Telephone Skills and Front Office Management, BEB Management Consultants Harare, 2004
Summary Profile
Dedicated Administrative Professional with extensive experience in training management and organizational support. Skilled in coordinating events, managing schedules, and maintaining effective vendor relationships. Proven ability to support senior managers and enhance operational efficiency through strong organizational skills.
Publications
3 Ways to Integrate Disability Inclusion and Accessibility in Procurement, 12/01/22, https://chemonics.com/blog/3-ways-to-integrate-disability-inclusion-and-accessibility-in-procurement/
Timeline
Training Administrator
Chemonics International
07.2016 - Current
Training Administrator
John Snow, Inc.
02.2011 - 06.2016
Personal Assistant to Deputy Country Director and Director HIV Services
Population Services International (PSI)
05.2008 - 01.2011
Receptionist (Administration Department)
Population Services International (PSI)
01.2003 - 04.2008
Bachelor of Business Administration Degree -
Management College of Southern Africa (MANCOSA)
Certificate in Project Management Foundations: Schedules -
Lynda.com from Linkedin
Certificate in Focus On: Understanding the Rights of Women and Girls -
Young African Leaders Initiative YALI network
Diploma in Executive General Management -
Zimbabwe Institute of Management
Diploma in Business Administration (LCCI) -
Open Learning Centre
Telephone Skills and Front Office Management -
BEB Management Consultants
MiniMasters - Global Supply Chain Management
Arizona State University
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