E. Trace McCoy
Cumming,GA
Summary
Detail-oriented Property Adjuster with over 10 years of experience in investigating claims and determining compensation amounts for diverse cases. Proven expertise in evaluating evidence, including photographs and recordings, to assess damages accurately. Skilled in calculating depreciation factors and replacement costs to ensure fair and precise settlements. Committed to upholding industry standards while delivering exceptional service to clients and stakeholders.
Overview
30
30
years of professional experience
Work History
Property Claims Adjuster
Pilot Catastrophe
Mobile, AL
02.2020 - Current
- Facilitated communication with witnesses and claimants to support claims processing.
- Conducted thorough investigations and documented findings in structured reports for review and action.
- Conducted thorough analysis of over 70 claims per week, utilizing effective judgment and decision-making to uphold quality standards.
- Conducted thorough investigations of claims by evaluating policy contracts to establish coverage eligibility based on circumstances and loss facts.
- Conducted thorough property assessments to capture and report defects and damage for quality assurance.
- Leveraged Xactimate to assess and document estimates for damages to personal property and structural components.
- Reviewed claims documentation and associated records to ensure accurate determination of insurance coverage.
- Reviewed and evaluated property damage claims, focusing on coverage assessment and settlement calculations.
- Engaged with policyholders to obtain required documentation and information, ensuring streamlined claims processing.
Citizens Insurance
Pilot Catastrophe
Cumming , GA
11.2022 - 06.2023
- Executed detailed investigations and assessments of claims to uphold policy integrity and maintain customer satisfaction in a remote work environment.
- Evaluated and analyzed large loss property claims to determine coverage and settlement options.
- Utilized Xactimate to streamline claim handling procedures, ensuring timely and effective outcomes.
Property Claims Adjuster
Eberls Claims Service
Lakewood, CO
08.2014 - 12.2019
- Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
- Evaluated property damage claims to determine coverage and settlement amounts.
- Collaborated with policyholders to gather necessary documentation and information for claims processing.
- Employed Xactimate to accurately compile detailed estimates, ensuring thorough assessment of personal property and structural damage.
- Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
- Engaged with independent adjusters and contractors to support effective claims handling and ensure prompt service delivery.
- Mentored junior adjusters on complex case evaluations and effective claim negotiation strategies.
Property Claims Adjuster
Renfroe
Hoover, AL
10.2012 - 08.2014
- Interacted with witnesses and claimants.
- Advised others on legal and regulatory compliance matters.
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Prepared reports of findings of investigations.
Small Business Owner
Homestead Trading
Atlanta, GA
01.1996 - 11.2013
- Developed and implemented effective inventory management systems to optimize stock levels.
- Established strong relationships with suppliers to ensure timely delivery of products.
- Streamlined operations by enhancing customer service protocols and response times.
- Trained and mentored staff on best practices in sales and customer engagement.
- Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
- Implemented cost-saving measures without compromising on product or service quality.
Education
Finance
University of Georgia
Athens, GA06.1994
Skills
- Damage assessment
- Policy interpretation
- Excellent time management skills
- Estimating repair costs
- Excellent people skills
- Claims investigation
Insurance policy knowledge
Excellent people skills
Interior water damage background
Coverage determination
Hail and wind damage specialist
Familiar with fraud statutes
Personal Information
Title: Claims Adjuster
Timeline
Citizens Insurance
Pilot Catastrophe
11.2022 - 06.2023
Property Claims Adjuster
Pilot Catastrophe
02.2020 - Current
Property Claims Adjuster
Eberls Claims Service
08.2014 - 12.2019
Property Claims Adjuster
Renfroe
10.2012 - 08.2014
Small Business Owner
Homestead Trading
01.1996 - 11.2013
Finance
University of Georgia