Experienced administrative professional with a strong foundation in administrative management, recognized for implementing efficient office procedures that enhance team productivity. Proven ability to multitask and solve problems effectively, ensuring seamless daily operations and contributing to a positive work environment. Skilled in supporting team functions and streamlining processes to drive organizational success.
Overview
42
42
years of professional experience
Work History
Assistant Administrative Manager
New York Mutual Trading Inc.
06.2017 - Current
Facility & Operations Management
Document & Contract Management
Licensing & Compliance
Financial & Administrative Support
Coordinated administrative functions to enhance workflow efficiency and productivity.
Developed and implemented office procedures to standardize operations across departments.
Oversaw vendor relationships, negotiating contracts to optimize service delivery and costs.
Facilitated communication between departments to support project alignment and collaboration efforts.
Assistant Manager
Art Van Lines USA, Inc. (Art Hikkoshi Center)
09.1996 - 06.2017
GENERAL ADMINISTRATION: Handling company insurance and health insurance with agent; applying for and maintaining licenses such as NVOCC, DOT, Tariffs of NJ, NY, etc.; contacting IT Company to solve computer problems; researching/negotiating/ordering, purchasing office equipment, supplies, and materials, maintenance of office and warehouse; and more
ASSISTANT FOR ACCOUNTANT: Bookkeeping for branch AR and AP; checking balance sheet/income statement (monthly); collecting accounts receivable; and more
ASSISTANT FOR MANAGER: Setting budgets; scheduling; caring for employees; creating business quarterly report to HQ in Japan; supporting management and operating business; and more
ASSISTANT FOR DISPATCHER: preparing documents for export and import; scheduling trucks and workers; contacting building management and issuing COI with agent; managing inventory; contacting w/vendors
ASSISTANT FOR SALES: Making customer list; analyzing sales; contacting to company secretary and administrator; handling/solving claims; making tariffs; controlling cost and expense; and more
Restaurant Floor Manager
Japanese Restaurants
01.1986 - 01.1994
Scheduling, Hiring, etc., Waitress, hostess and bookkeeping (AR/AP, Payroll)
Supervised daily operations, ensuring smooth service and guest satisfaction.
Trained and mentored staff on best practices and customer service standards.
Coordinated scheduling to maximize coverage during peak hours, enhancing efficiency.
Resolved customer complaints promptly, fostering a positive dining experience.
Cosmetics Sales in Japan
01.1984 - 01.1985
Education
Graduated technical school - Electronics
Tokyo Kogakuin Senmon Gakko
01.1984
Graduated high school - undefined
Senshu Daigaku Fuzoku Matsudo High School
01.1980
Skills
Excel, Word, PowerPoint
Office administration
Human resources support
Document management
Workflow planning
Event coordination
Leadership coaching
Languages
Japanese (native), English (business)
Other Experience
Event organizing/managing for NPO(Charity, Festival)