Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Etta Newbill Miles

South Boston,VA

Summary

To obtain employment utilizing office, clerical, and management skills in a business environment. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

13
13
years of professional experience

Work History

Human Resource Administrative Assistant

Spuntech Industries
05.2022 - Current
  • Answer main phone line to the entire plant, Greet/announce all visitors and during Covid peaks, Administer Covid test to any employees with symptoms
  • Keep Covid test stocked properly and maintain Active Covid Log, In charge of all Human Resource postings throughout the entire plant and maintain the VNC viewer in the employee break room/canteen, Recruit talent for Skilled Operator and Material Handler positions, Conduct background checks and call professional references for applicants, Prepare all paperwork for new hires/orientation, Monitor surveillance cameras, Process I9 for any new hire within 72 hours of start date, Fingerprint new hires for door entry and clock in purposes, Procure all details and entertainment for company party/functions
  • Annual Thanksgiving meals and holiday party/retirement parties, Schedule meetings for the small and large conference rooms, Keep office supplies for the entire plant fully stocked at all times and stock office coffee supplies while ensuring junior buyer has correct order details, Provide monthly birthday/anniversary/employee recognition gifts while maintaining accurate records, Order flowers for employee family members’ death, Book travel and hotel accommodations for any out of town recruits using Egencia, Reconcile monthly travel statements for Human Resources and complete expense report, Reconcile weekly uniform statements, Handle all incoming USPS mail, log any received checks and report information to accounting, Co-chair of Work Culture Committee (Red Cross Blood Drive, Angel Tree) and a member of Spuntech's Safety Committee, Contact person for Canteen Vending

Division Vice President/Staffing Manager in Training

AmeriStaff, Inc.
03.2022 - 05.2022
  • Submit/place candidates into available jobs, Correspond to clients concerning job placements, Perform background checks using Crimcheck, Take fingerprints utilizing Fieldprint, Perform pre-employment drug screens (urine and/or mouth swabs), Supervise 3 internal employees, Answer multi-line phone system, Respond to 100+ emails daily, Conduct internal meetings 2-3 times per day, Perform weekly audits, Perform weekly expense reports, Perform end of week reports, Calculate pay rates, Conduct 20+interviews a day, Communicate with clients concerning their needs

Receptionist/Inventory Manager

Animal Medical Center of Danville
03.2021 - 03.2022
  • Answer multi-line phone system, Interpret correct procedures/vaccines recommended for each patient, Data entry using Cornerstone Software, Microsoft Office and Excel, Maintain accuracy in all medical records and statements, Take in money and maintain accuracy/daily deposits, Open and close office, Run end of day reports, Implemented and mastered a new inventory system for busy 4-doctor practice, Purchase/receive all inventory while maintaining a budget, Adjust customer pricing as needed, Meet with vendors to discuss new products, pricing, etc.

Office Manager

Animal Medical Clinic of South Boston
10.2018 - 03.2021
  • Accounts receivable, Maintained inventory, Purchasing, Established and/or maintained a daily patient-doctor schedule, Data entry using Cornerstone Software, Microsoft Office and Excel, Interpreted correct procedures/vaccines recommended for each patient, Answered multi-line phone system with approximately 50 calls per day, Maintained accuracy in all medical records and statements, Collected money and maintained accuracy, Opened and closed office (key holder for after hour alarms), Ran end of day reports, Prepared monthly statements, Collections and handled overdue accounts, returned checks and fees, and enforced client credit policies, Daily deposits, Liaison with clients concerning complaints and/or problems, Posted all new hire positions, Interviewed, hired and trained all office staff, Assisted owner in any terminations or disciplinary actions, Maintain employee records

Office Manager

Halifax County Veterinary Center, P.C.
08.2010 - 10.2018
  • Accounts receivable, Maintained inventory, Purchasing, Established and/or maintained a daily patient-doctor schedule, Data entry using Cornerstone Software, Microsoft Office and Excel, Interpreted correct procedures/vaccines recommended for each patient, Answered multi-line phone system with over 100 incoming calls per day, Maintained accuracy in all medical records and statements, Collected money and maintained accuracy, Opened and closed office, Ran end of day reports, Prepared monthly statements for small animal clients, Collections and handled overdue accounts, returned checks and fees, and enforced client credit policies, Daily deposits, Liaison with clients concerning complaints and/or problems, Posted all new hire positions, Interviewed, hired and trained all office staff, Handled employee terminations or disciplinary actions, Represented HCVC during Career Day annually at Halifax County Middle School, Conducted hospital tours for visiting elementary schools and Head Start

Education

Some College (No Degree) - Excel 1 & 2

Piedmont Community College
Roxboro

High School Diploma -

Halifax County High School
South Boston, VA
06.1989

Skills

  • HR Policies
  • Scheduling
  • Assessing Performance
  • Effective Planning
  • Maintaining Files
  • Talent Management
  • Employee Relations
  • Human Resources Support
  • Employee Onboarding
  • Recruitment
  • Record Preparation
  • Mail Handling
  • New Hire Orientation
  • Employee Data Record Keeping
  • Microsoft Office

Community Service

Person County Relay for Life

Timeline

Human Resource Administrative Assistant

Spuntech Industries
05.2022 - Current

Division Vice President/Staffing Manager in Training

AmeriStaff, Inc.
03.2022 - 05.2022

Receptionist/Inventory Manager

Animal Medical Center of Danville
03.2021 - 03.2022

Office Manager

Animal Medical Clinic of South Boston
10.2018 - 03.2021

Office Manager

Halifax County Veterinary Center, P.C.
08.2010 - 10.2018

Some College (No Degree) - Excel 1 & 2

Piedmont Community College

High School Diploma -

Halifax County High School
Etta Newbill Miles