Etzael Torres
Palmdale
Summary
Results-driven Selling & Recruiting Branch Manager with 20+ years of experience in the staffing industry. Effective in managing a branch, promoting and marketing branch services to existing and potential clients, and maintaining an excellent safety record. Familiar with human resources policies and regulations. Friendly professional dedicated to promoting and maximizing sales opportunities to increase revenue.
Overview
31
31
years of professional experience
Work History
Counter Salesperson
Patton's Sales
Palmdale
10.2023 - Current
- Delivered exceptional customer service through face-to-face interactions and phone communications.
- Assisted customers in selecting products from diverse inventory to enhance shopping experience.
- Managed cash register operations, processing transactions with efficiency and accuracy.
- Provided product knowledge and tailored recommendations to meet customer needs.
- Maintained organized displays to attract customer attention and stimulate interest.
- Coordinated with team members to ensure stock availability and timely replenishment.
- Collaborated with management to develop promotional strategies that increased sales engagement.
Branch Manager
People Ready a TrueBlue Company
Newhall
08.2014 - 02.2023
- Responsible for meeting branch sales, safety & recruitment goals.
- Oversee that job site visits are conducted on a regular basis ensure a safe working environment for employees
- Oversee online and in person application process by branch staff, including pre-screening & new-hire orientation
- Conduct offsite recruitment activities through job fairs and Worksource Centers
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Managed and assigned job assignments to temporary employees accordingly
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
- Support outside sales force in servicing and obtaining new business
Assistant Project Coordinator
Lead Staffing
Santa Fe Springs
03.2012 - 08.2014
- Recruit and match qualified trades people with available positions
- Conduct interviews for potential new employees
- Prepare and submit payroll report to corporate office to pay workers weekly
- Assure all employee files are compliant and adhere to company policy
- Handle high volume of phone calls on a daily basis
Office Assistant
Affordable, Staffing
Sylmar
07.2010 - 01.2011
- Assist candidates in completion of job application and submission of documentation
- Schedule interviews for potential new employees
- Assure all employee files are compliant and adhere to company policy
- Assist in matching qualified new employees with available positions
- Handle high volume of phone calls on a daily basis
Campus Aide / Special Event Staffing
Birmingham Community Charter High School
Balboa
09.2009 - 06.2010
- Responsible for supervision and safety of apprx
- 2,700 students
- Supervised school exits at the end of the day and assured campus was cleared promptly
- Accountable for opening and closing of school property
- Assigned appropriate school facilities to various outside groups for special events use
- Assisted in scheduling staff to provide security/aide to special event groups
Sales Floor Team Member
Carquest/Glendale Brake
Canoga Park
09.1998 - 02.2000
- Answered heavy telephones taking orders from customers
- Responsible for all parts for restoration projects for classic vehicles
- Responsible for backroom stock inventory
Sales Floor Team Member
Pep Boys Auto Parts
Reseda
08.1995 - 09.1998
- Responsible for selling full line of automotive parts and tires
- Worked directly with customers over the telephone and other retail stores
- Responsible for distributing jobs to mechanics accordingly
- Related
Skills
- Customer Service
- Interviewing and Hiring
- Work Prioritization
- Branch Operations Management
- Risk Management
- Regulatory Compliance
- Business Development
- Sales Support
- Business Relationship Management
- Windows applications, internet functions, Microsoft Word, Excel, filing
- Excellent communication skills
- Employee Relations Oversight
- Accident Investigation
- Relationship Building
- Recruiting and Interviewing
- Health and Safety Programs
- Hiring and Onboarding
- Candidate Sourcing
- Employment Record Verification
- Unemployment Claims
- Payroll Processing
- Onboarding, Training and Development
- Human Resource Management Software HRMS
- Coaching and Mentoring
Languages
Accomplishments
- Circle Of Excellence - Yearly TrueBlue award given to the company's top performers
Timeline
Counter Salesperson
Patton's Sales
10.2023 - Current
Branch Manager
People Ready a TrueBlue Company
08.2014 - 02.2023
Assistant Project Coordinator
Lead Staffing
03.2012 - 08.2014
Office Assistant
Affordable, Staffing
07.2010 - 01.2011
Campus Aide / Special Event Staffing
Birmingham Community Charter High School
09.2009 - 06.2010
Sales Floor Team Member
Carquest/Glendale Brake
09.1998 - 02.2000
Sales Floor Team Member
Pep Boys Auto Parts
08.1995 - 09.1998