Euan Findlay
Winter Garden
Summary
Adept at enhancing operational efficiency and workplace safety, I leveraged my expertise in cash handling and team leadership to significantly improve audit preparedness at Universal Orlando. My proactive approach to troubleshooting and staff training has consistently elevated customer satisfaction and team performance, demonstrating a commitment to professionalism and ethical standards.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
11
11
years of professional experience
Work History
Senior Vault Cashier
Universal Orlando
02.2019 - Current
- Exhibited proficiency in operating specialized equipment used in vault operations, optimizing workflow processes as needed.
- Collaborated effectively with fellow team members on shared responsibilities during peak business hours.
- Increased security measures by staying vigilant and reporting any suspicious activities immediately to management.
- Enhanced customer satisfaction by ensuring accurate and timely handling of vault transactions.
- Demonstrated an exceptional level of accuracy in balancing large sums of money daily without error or discrepancy.
- Played a key role in maintaining inventory control over cash holdings within the vault area.
- Contributed to audit preparedness by maintaining detailed records of all transactions and documentation.
Amnesty Agent
Amazon
10.2018 - 12.2019
- Troubleshot and resolved technical issues, reducing downtime and increasing productivity.
- Calibrated sensors and actuators for precise control during complex tasks.
- Evaluated new robotics technology, providing recommendations for company-wide adoption.
- Maintained communication between cross-functional teams during project development phases.
- Assessed robot performance data, identifying areas for improvement and implementing necessary changes.
- Installed new components, ensuring optimal integration within existing robotic systems.
Monorail Pilot
Walt Disney World Resort
05.2017 - 09.2018
- Demonstrated exceptional teamwork abilities through collaboration with fellow pilots, maintenance personnel in providing seamless service for passengers and efficient operations.
- Handled emergency situations calmly and effectively while prioritizing passenger safety above all else.
- Consistently met company performance targets for punctuality, safety, and customer satisfaction ratings.
- Collaborated with maintenance teams to address mechanical issues, minimizing downtime and disruptions to service.
- Communicated effectively with dispatchers and other team members, supporting seamless coordination of rail traffic across the network.
- Assisted in the training of new train drivers, sharing expertise on best practices for safe, efficient operation.
Lifeguard Instructor
Aquatica Orlando
04.2014 - 05.2017
- Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Enhanced overall pool safety through effective communication with staff and patrons.
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
- Implemented new training techniques that led to increased certification rates among course participants.
- Maintained accurate records of class participants, including attendance logs and progress reports for each student.
Education
High School Diploma -
Menzieshill High School
Dundee, Scotland05-2009
Skills
- Workplace safety
- Professionalism and ethics
- Operational efficiency
- Standard operating procedures
- Cash handling expertise
- Decision-making
- Time management
- Team leadership
- Staff training and development
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
Timeline
Senior Vault Cashier
Universal Orlando
02.2019 - Current
Amnesty Agent
Amazon
10.2018 - 12.2019
Monorail Pilot
Walt Disney World Resort
05.2017 - 09.2018
Lifeguard Instructor
Aquatica Orlando
04.2014 - 05.2017
High School Diploma -
Menzieshill High School
Similar Profiles
Kayla SolisKayla Solis
Aquatic Attractions at Universal OrlandoAquatic Attractions at Universal Orlando
Richard LusardiRichard Lusardi
Catering Server at Universal OrlandoCatering Server at Universal Orlando
Deidra CarterDeidra Carter
Food and Beverage QSR at Universal OrlandoFood and Beverage QSR at Universal Orlando