Eudina Damron
Chickamauga,GA
Summary
Patient, compassionate Addiction Counselor with four years in helping people rediscover best versions of themselves. Worked with treatment team to develop and implement effective plans for diverse groups of patients. Built rapport with individuals struggling with addiction and supported patients through entire process from intake through graduation from program. Experienced with over twenty one years of experience in Social Services working environment. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced professional with over 20 years of experience in professional working environment. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
21
21
years of professional experience
Work History
Addiction Counselor in Training
Private Clinic North
Rossville , Ga.
04.2018 - Current
- Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
- Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Assessed and treated patients through Stimulant addictions, making referrals for comorbid conditions.
- Completing Urine and Oral Drug Screening for patients attending clinic.
- Developed patient care plans and documented progress toward goals.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Offered professional, respectful therapy to addicted individuals for Addiction treatment at our facility.
CICC- Centralized Intake for State of Georgia
State Of Georgia
Chickamauga/working From Home, GA
08.2012 - 04.2018
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Completing and entering referrals of child abuse /neglect. Contacting local DFCS offices and Law Enforcement as necessary.
- Data Entry of all incoming Child Abuse or Neglect referrals from individuals, doctor offices and Law Enforcement.
- Handled numerous calls from 8 am until 5 pm to address client inquiries and concerns
CPS Intake/ County Level
Walker County DFCS
Rock Spring, GA
03.2001 - 08.2012
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Offered compassionate and attentive guidance to clients during moments of crisis and trauma.
- Completed intake assessment forms and filed clients' charts.
- Communicated with referral sources, physicians and associated staff.
- Entered referrals into appropriate system based on type of referral obtained.
- Determined needed and relevant interventions based on each client's abilities and current needs.
- Handled numerous from 8 am until 5 pm and on occasional weekends per day to address client inquiries and concerns
- Collaborated with Supervision, local DFCS offices and Law Enforcement to achieve safety and quality of life for children for State of Georgia.
- Offered friendly and efficient service to clients, handled challenging situations with ease
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor
- Maintained energy and enthusiasm in fast-paced environment
- Served customers and followed outlined steps of service
- Carried out day-day-day duties accurately and efficiently
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Education
Some College (No Degree) - Certificates in Accounting, Data Entry
Walker Technical School
Rock Spring, GAHigh School Diploma -
LaFayette High School
LaFayette, GA11.1978
Skills
- Individual counseling
- Goal Setting
- Providing community referrals
- Clinical Documentation
- Specimen testing
- Crisis Intervention
- Active Listening
- Dependable and Responsible
- Training and Development
- Data Entry
- Planning and Coordination
- Flexible and Adaptable
- Attention to Detail
- MS Office
- Team Building
- Analytical and Critical Thinking
Timeline
Addiction Counselor in Training
Private Clinic North
04.2018 - Current
CICC- Centralized Intake for State of Georgia
State Of Georgia
08.2012 - 04.2018
CPS Intake/ County Level
Walker County DFCS
03.2001 - 08.2012
Some College (No Degree) - Certificates in Accounting, Data Entry
Walker Technical School
High School Diploma -
LaFayette High School