Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Eugena Kaselau

Eau Claire

Summary

With a proven track record at Logical Transport LLC, I excel in enhancing operational efficiency and financial accuracy. My expertise in data entry and exceptional customer service skills have significantly reduced aging accounts and streamlined billing processes. I thrive in fast-paced environments, demonstrating a positive attitude and a meticulous approach to financial management.

Overview

9
9
years of professional experience

Work History

Office Assistant

Choice Products
03.2024 - Current
  • Assist in financial tasks such as invoicing, expense tracking, and IFTA tax preparation to ensure accuracy.
  • Input data into spreadsheets and databases.
  • Contribute to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
  • Process all paperwork from over the road drivers.
  • Match rate confirmations to proof of deliveries and generate invoices in software.
  • Produce large quantity of invoices in a time sensitive manner.
  • Prep company driver and owner operator payroll.
  • Helped implement their transportation company paperwork into their mainstream company.

Accounting Assistant

Chippewa Auto Body
11.2023 - Current
  • Match vendor invoices with vendor statements and communication with vendors to resolve any issues.
  • Manage accounts payables, ensuring timely processing of payments.
  • Process credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Process time cards and weekly payroll for employees, ensuring timely and accurate compensation.
  • Record deposits, reconcile monthly bank accounts and expenses.
  • Maintain confidentiality of employee records and payroll information.
  • Maintain strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Reduce errors in account reconciliation through meticulous attention to detail and thorough review of transactions. I love to reconcile!
  • Contribute to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
  • Assist in tax preparation, ensuring accurate and compliant submissions.
  • Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
  • Schedule and confirm appointments, communicate with customers, and update customer records.
  • Answer phone promptly and direct incoming calls to correct offices.
  • Keep reception area clean and neat to give visitors positive first impression.
  • Resolve customer problems and complaints.
  • Handle cash transactions and maintain sales and payments records accurately.
  • Respond to inquiries from callers seeking information.
  • Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provide clerical support to company employees by copying, faxing, and filing documents.
  • Cultivate positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Route incoming mail and messages to relevant personnel without delay.

Office Manager

Logical Transport LLC
11.2015 - 11.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Prepared and invoiced out daily time sensitive proof of deliveries in an online portal for our factoring company.
  • Reduced aging accounts by consistently following up on overdue invoices and negotiating payment terms with clients.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Assisted in transition to electronic billing, reducing paper waste and improving operational efficiency.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Handled any payroll discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Recorded transactions in QuickBooks.
  • Monthly reconciliation of the bank account.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Resolved payroll tax issues, liaising with tax agencies to correct discrepancies and avoid penalties.
  • Optimized direct deposit setup for employees, ensuring prompt and reliable salary payments.
  • Maintained the company FMCSA Clearinghouse mandated drug screenings for pre-employment and random drug screening.
  • Issued money codes for over the road repairs, Lumpers, advances, and any other expenses that popped up.
  • Prepared fuel and expense reports for company accountant.

Education

Graduate Certificate - Bookkeeping

Chippewa Valley Technical College
Eau Claire, WI
05-2024

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry

Interests

  • Spending time with my family and puppy cuddles
  • Baking
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with regular recipes, but converting them to gluten free recipes
  • I'm passionate about learning what makes our food healthy and removing the unhealthy ingredients and additives Also, the correlation between healthy foods and healthy body
  • Bread Making
  • Hiking
  • Biking

Timeline

Office Assistant

Choice Products
03.2024 - Current

Accounting Assistant

Chippewa Auto Body
11.2023 - Current

Office Manager

Logical Transport LLC
11.2015 - 11.2023

Graduate Certificate - Bookkeeping

Chippewa Valley Technical College

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Eugena Kaselau