EUGENAI CLYDE
New York,NY
Summary
To contribute to quality outcomes for an organization that will utilize my experience conducting investigations and case reviews to help achieve business outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
18
18
years of professional experience
Work History
Crisis Intervention Specialist
Care Point Health
Hoboken, NJ
07.2023 - Current
- Plans and provides mental health screening assessments
- Crisis supportive interventions
- Dispositions and referrals in consultation with the on-call psychiatrist
- Conduct comprehensive clinical assessment
- Assess for suicide and homicide risk in the Emergency Department
Fair Hearing Case Supervisor
Administration for Children Services
New York, NY
01.2023 - Current
- Reviews medical evaluations, psychological and psychiatric evaluations, case records and any other pertinent documentation needed to determine appropriate board rates
- Draft and submit written request for documentation (if necessary) and notification of final determination to the foster parent
- Review case information and appropriate state and local databases to verify legal and placement status of the child(ren)
- Review documentation and ensure accuracy and compliance within local and state regulations
- Review progress notes for clarity when discrepancies exist within the Activity Logs
Child Welfare Specialist II
Administration for Children Services
New York, NY
08.2017 - 01.2023
- Expeditiously place children who are placed into foster care in appropriate foster home settings based on their individual needs
- Contact and follow-up with foster care agencies for vacancies and referrals
- Proficient in online systems such as PTS, LTS, CNNX, ACRS, HHS
- Conduct Clearances on prospective foster parents to assure children are being placed in a safe home
Child Protective Specialist II
Administration for Children Services
New York, NY
08.2011 - 08.2017
- Investigated allegations of Child abuse or neglect
- Interviewed family members and a broad range of collateral contacts to assess child safety
- Coordinated a team of family members, staff and service providers to evaluate safety and identify interventions that would reduce risks for children
- Assessed the risk of future abuse or neglect of children in the household
- Removed child(ren) into protective custody or foster care, when appropriate
- Documented and maintained accurate and timely computerized records of all case information
- Assisted families navigate government agencies and access entitlement benefits
- Filed neglect and abuse petitions and testified in family court
Waiver Service Provider
Center for Human Develop & Family Services
New York, NY
02.2011 - 08.2011
- Reinforced desired cognitive and behavioral changes to prevent crises and to support the emotional well–being of the child and family through the Bridges to Health (B2H) program
- Provided intensive in-home services as assigned and with sensitivity to the choices of family and individual service plan
- Maintained an available and flexible schedule to provide services to a family within the community and/or setting that best fit the needs of the child and/or family
- Communicated needs of the family and child, written and orally
Administrative Secretary
Banana Republic
New York, NY
09.2010 - 04.2011
- Implemented and maintained office systems to improve efficiency of daily operational functions
- Insured adequate amounts of funds are in cash drawers at beginning and ending of shifts
- Arranged and maintained daily appointments for head of departments
- Created and modified documents such as reports, memos, letters using Microsoft Excel, Office and Spreadsheet
Sales Associate
Banana Republic
New York, NY
03.2007 - 09.2010
- Met company sales goals by providing quality customer service and communicating with clients to optimize their shopping experience and promoting customer loyalty by opening brand cards
- Accomplished store monetary goals individually and as a team member
- Received promotions for exceeding sales goals
- Contributed $90,000 in sales revenue per month
Education
M.A. - Public Administration
Metropolitan College of New York
04.2020
B.A. - Psychology
The City College of New York, CUNY
09.2010
Skills
- Multicultural sensitivity
- Verbal de-escalation
- Empathy display
- Referral networking
- Research
- Client confidentiality
- Child and adolescent development
- Crisis assessment
- Risk evaluation
- Legal compliance
- Mental health
Purpose
To contribute to quality outcomes for an organization that will utilize my experience conducting investigations and case reviews to help achieve business outcomes.
Coursework
- Statistics of Psychology
- Strategic Planning and Proposal Writing
- Program Evaluation and Recommendations
- Long Range Planning and Organizational Improvement
- Administrative Ethics
- Social Psychology
- Politics and Policy Human Resource Management
- Experimental Psychology
References
References available upon request.
Timeline
Crisis Intervention Specialist
Care Point Health
07.2023 - Current
Fair Hearing Case Supervisor
Administration for Children Services
01.2023 - Current
Child Welfare Specialist II
Administration for Children Services
08.2017 - 01.2023
Child Protective Specialist II
Administration for Children Services
08.2011 - 08.2017
Waiver Service Provider
Center for Human Develop & Family Services
02.2011 - 08.2011
Administrative Secretary
Banana Republic
09.2010 - 04.2011
Sales Associate
Banana Republic
03.2007 - 09.2010
M.A. - Public Administration
Metropolitan College of New York
B.A. - Psychology
The City College of New York, CUNY
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