Eugenaida SINVILCAR
Chula Vista,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Retail Service Specialist
US Navy
05.2021 - 02.2023
- Attended to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Fulfilled customers' special requests for merchandise and delivery times.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
- Distributed keys to correct employees on accurate employment timeline.
- Set clear goals for team members and assured accountability with positive reinforcement to change behaviors.
- Directed safe and secure operations of over five millions dollar worth of government property, resulting in no loss of equipment or negative incidents.
- Monitored and assessed mission progress and provided updates to command.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet operational objectives.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Trained ten junior officers to develop officers into future leaders.
Undesignated Seaman
US Navy
02.2019 - 05.2020
- Completed routine cleaning and sanitization of vessel and equipment.
- Complied with uniform regulations and standards of conduct established company.
- Inspected and tested fire fighting and lifesaving equipment stored on vessels.
- Reviewed mission requirements and identified appropriate equipment to achieve goals.
- Assisted in boatman overboard recovery using twenty equipment, remaining calm and composed.
- Manned small boats and winches and performed minor repairs and maintenance work to keep vessels in service.
- Scanned seas while navigating ship to quickly spy obstacles that could endanger vessel.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
- Inspected and tested vessels while under normal and special operating conditions to identify concerns.
- Proven ability to learn quickly and adapt to new situations
- Self-motivated, with a strong sense of personal responsibility
Education
High School Diploma -
Oak Ridge High School
Orlando, FL05.2017
Skills
- Modifications and Repairs
- Customer Service and Assistance
- Consultative Sales Approach
- Telephone Etiquette
- Skill Development
- Shift Coverage
- Safety Protocols
- Medical Equipment
- Regulatory Requirements
- Product Inventories
- Search and Rescue
- Job Assignments
- Customer Relations
Timeline
Retail Service Specialist
US Navy
05.2021 - 02.2023
Undesignated Seaman
US Navy
02.2019 - 05.2020
High School Diploma -
Oak Ridge High School
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