Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
Successfully avoided time delivery delays by carefully planning best routes.
Documented mileage, deliveries, pickups, customer issues and damages.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Inspected load security and checked for damages.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
No Degree -
Knapp School Of Business
Tacoma, WA
03.1980
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Statements
I certify that my statements in this profile/resume are true, accurate and complete to the best of my knowledge and belief.
I understand that any false statements, misrepresentations or omissions made by me during the information submission process shall be grounds for refusal to hire or immediate termination.