Eugene Gilliland
Aubrey,TX
Summary
Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Lead Forklift Operator
Core and Main
11.2021 - Current
- Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
- Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
- Improved warehouse efficiency by maintaining accurate inventory records and ensuring proper placement of products.
- Enhanced workplace safety by conducting regular equipment inspections and addressing potential hazards in a timely manner.
- Upheld strict compliance with OSHA regulations and company safety policies at all times, setting a positive example for the entire team.
- Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
Back end department supervisor
Lowe's Home Improvement
03.2019 - 08.2021
- Responsible for managing stockers, freight unloading, receiving clerk, RTM clerk, LTL and delivery associates along with maintains required paperwork
Receiving Clerk
Lowe's Home Improvement
11.2017 - 03.2019
- Responsible for receiving daily freight and customer special orders, also responsible for inventory integrity also being able to operate all power equipment and be able to organize receiving for upcoming shipments
Stocker
Lowe's Home Improvement
02.2017 - 11.2017
- Responsible for stocking shelf's and putting up pallets of extra freight in top stock
- Includes operating order picker, reach truck, forklift, card board bale
Assistant Manager
U-Haul
08.2013 - 07.2015
- Responsible for making sure equipment is being cleaned when returned
- Handling customer concerns or issues
- Responsible for inventory, ordering and counting supplies
Department Manager
Lowe's Home Improvement
09.2012 - 03.2013
- Responsible for managing associates to perform daily duties and provide excellent customer service
Outdoor Power Equipment Sales Specialist
Lowe's Home Improvement
09.2010 - 08.2011
- Responsible for knowledge of operation of multiple outdoor power equipment for customer sales, trouble shooting for customer needs
- Responsible for inventory integrity and cycle counts along with sales goals
- Recognized for top BBQ sales and extended protection plan sales in DFW Metroplex.
Stocker/Associate
Lowe's Home Improvement
02.2010 - 09.2010
- Responsible for stocking shelves and maintaining a clean and safe store for customers
Process Server
GPS Services
09.2008 - 01.2011
- Business Owner, self employed.
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
Data Center Technician
EDS Service Solutions
06.2005 - 08.2008
- Responsible for troubleshooting and repair of servers in 3 data centers, responsible for running fiber and connectivity to required ports
- A+ certificate
- Responsible for ordering parts and installing
- Escorting vendors onsite when needed for more extensive repairs
Computer Repair Technician
Jaguar Computer Solutions
01.1997 - 05.2005
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
- Configured systems according to prescribed software and hardware frameworks.
- Maintained office PCs, networks and mobile devices.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Demonstrated increased knowledge of company products and equipment.
- Supplied end-user assistance for Legacy systems via remote and on-site support.
Steel Stud Framer
Hart Drywall
01.1993 - 12.1996
- Improved overall structural integrity of buildings by adhering to established industry standards and best practices for steel stud framing.
- Mastered the use of various tools and equipment for steel stud framing tasks, resulting in increased productivity on job sites.
- Increased efficiency in steel stud framing projects by implementing effective time management and planning strategies.
- Reduced material waste by accurately measuring, cutting, and assembling steel framing components.
- Fabricated steel frames, columns, beams, and girders according to blueprints or instructions from site managers.
- Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
Construction Worker
Brea Framers
05.1986 - 12.1992
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Provided labor support to carpenters, masons and other skilled trades.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted with successful, time-sensitive renovations of various structures.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Used variety of hand and power tools to complete tasks.
Education
High school diploma -
Cheylin West Jr/Sr High School
Bird City, KSSkills
- Drone Experience
- Certified Reach Truck Operator
- Order Picker
- Journeyman Framer
- Journeyman Drywall and Steel stud framer
- Roof Framing (Trusses & Conventional)
- Warehouse Experience
- Freight Experience
- Materials Handling
- Shipping & Receiving
- Certified Forklift Operator
- Computer and Laptop Repair Specialist
- Merchandising
- Warehouse Management
Accomplishments
- Supervised team of 21 staff members.
- Worked many trades that gave me experience for many job opportunities.
Assessments
- Basic attention to detail, Proficient, 08/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
- Analyzing data, Familiar, 08/01/21, Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
Certification
- Forklift Certification
- A+ Computer Certification
- Texas Claims Adjuster License - All Lines
- Construction 101
- Xactimate Webinar
- Xactimate Level 1
A+ & MCSE Certified
Certifications for computer repair, printer repair and Microsoft Certified System Engineer.
Languages
English
Full Professional
Timeline
Lead Forklift Operator
Core and Main
11.2021 - Current
Back end department supervisor
Lowe's Home Improvement
03.2019 - 08.2021
Receiving Clerk
Lowe's Home Improvement
11.2017 - 03.2019
Stocker
Lowe's Home Improvement
02.2017 - 11.2017
Assistant Manager
U-Haul
08.2013 - 07.2015
Department Manager
Lowe's Home Improvement
09.2012 - 03.2013
Outdoor Power Equipment Sales Specialist
Lowe's Home Improvement
09.2010 - 08.2011
Stocker/Associate
Lowe's Home Improvement
02.2010 - 09.2010
Process Server
GPS Services
09.2008 - 01.2011
Data Center Technician
EDS Service Solutions
06.2005 - 08.2008
Computer Repair Technician
Jaguar Computer Solutions
01.1997 - 05.2005
Steel Stud Framer
Hart Drywall
01.1993 - 12.1996
Construction Worker
Brea Framers
05.1986 - 12.1992
High school diploma -
Cheylin West Jr/Sr High School
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