Eugene Heater
Lebanon,OH
Summary
Dynamic Shipping Supervisor with a proven track record at Fecon, enhancing logistics efficiency and reducing shipment errors through effective team management and process development. Skilled in warehouse operations and excellent communication, I fostered a collaborative environment, leading to improved customer satisfaction and optimized shipping procedures.
Overview
28
28
years of professional experience
Work History
Shipping Supervisor
Fecon
Lebanon, OH
09.2018 - 03.2025
- Supervised shipping team of 8employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Managed shipping and receiving activities for company with Number orders processed daily.
- Pulled, verified, and packaged items for shipment.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Established strong relationships with vendors and suppliers to guarantee reliable service and quality products for shipping needs.
- Determined staffing needs, developing schedules to staff all shifts.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Monitored progress of tasks to provide feedback for improvement.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Resolved conflicts between team members and addressed complaints or grievances.
- Trained new team members on proper and safe use of tools and equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Assigned tasks to team members to complete within designated time frames.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Supervisor
Wheel Doctor Ohio
Cincinnati, OH
01.2010 - 09.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Shipping and Receiving Manager
Quebecor World
Lebanon, OH
02.2003 - 01.2010
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Shipping and Receiving Lead
Spikes Industry
Alliance,Ohio
07.1997 - 01.2003
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
Certificate Of Completion - Workforce Development
Sinclair Community College
Mason,Ohio06.2023
High School Diploma - General Studies
Alliance High School
Alliance, OH06.1996
Skills
- Warehouse management
- Shipping procedures
- Staff supervision
- Safety and compliance
Timeline
Shipping Supervisor
Fecon
09.2018 - 03.2025
Supervisor
Wheel Doctor Ohio
01.2010 - 09.2018
Shipping and Receiving Manager
Quebecor World
02.2003 - 01.2010
Shipping and Receiving Lead
Spikes Industry
07.1997 - 01.2003
Certificate Of Completion - Workforce Development
Sinclair Community College
High School Diploma - General Studies
Alliance High School