Eugene Jones
El Paso,TX
Summary
Accomplished leader in adult and senior education with over 20 years of experience planning, developing, and administering large-scale programs for diverse adult populations. Nationally and internationally recognized for innovative workforce English and skills training, with features in the New York Times, Los Angeles Times, Daily News, and TV3 Cataluña, Spain. Expert in training needs assessment, program design, grant management, and community partnership. Dedicated to empowering senior adults through responsive, high-quality education and support services.
Overview
2026
2026
years of professional experience
Work History
Personnel Management Specialist
U.S. Pentagon / U.S. Army
- Managed Army-wide training needs assessments for Airborne, Special Forces, and language programs.
Educational Research Assistant
Brigham Young University
- Supported curriculum development and instructional technology innovation.
Founder & President
World Business English Services / English Guaranteed
01.2001 - Current
- Developed and implemented bilingual training solutions for universities, schools, and corporations.
- Marketed and delivered technology-supported English instruction and professional development for educators.
- Coordinated staffing, delivery, and evaluation of instructional plans.
Training & Organizational Development Consultant
01.1996 - Current
- Delivered bilingual training in leadership, quality systems, and English proficiency to workforce development clients.
- Partnered with community colleges and adult education providers to expand training reach.
Career Center Manager / Certified Associate
Lee Hecht Harrison
01.1997 - 01.2003
- Supervised and trained a staff of 7+ consultants and support personnel, delivering outplacement, career transition, retirement planning, and entrepreneurship workshops for over 1,000 senior and near-retirement employees of Levi Strauss, Pillsbury, Phelps Dodge, and other major employers.
- Conducted interest surveys and training needs assessments to tailor seminars for senior employees, including retirement planning, entrepreneurship, and transferable skills identification.
- Provided individualized counseling and group facilitation, supporting employees in making informed, values-aligned choices following plant closures.
- Organized job fairs and coordinated with local employers to facilitate direct job placement opportunities.
- Ensured program excellence: Post-seminar satisfaction surveys uniformly rated both seminars and trainers as 'excellent or very good.'
- Received a personal letter of commendation from the Vice President of AlliedSignal, Mexico for excellence in seminar delivery.
TQM Coordinator
AlliedSignal Safety Restraints Group
01.1992 - 01.1995
- Supervised a team of 5 TQL facilitators and collaborated with translation companies to adapt Total Quality Leadership materials for Spanish-speaking employees in Texas and Mexico.
- Delivered culturally relevant workshops across multiple sites, receiving commendation from the Vice President of AlliedSignal/Mexico for excellence in program delivery.
- Created and led over 100 project teams focused on quality improvement, productivity, Safety and workforce development.
Training Specialist
Price Pfister (Black & Decker)
01.1982 - 01.1990
- Partnered with Pacoima Skills Center, San Fernando Community Adult School, and Los Angeles Mission College to design and deliver targeted training for adult and senior employees.
- Served as Chairman of the Community Advisory Committee for San Fernando Community Adult School, aligning educational offerings with industry needs and recruiting instructors for technical training at Price Pfister.
- Consulted with department managers, supervisors, and technical experts to identify specific training needs, resulting in over 100,000 student hours of targeted instruction.
- Recruited, supervised, and coached a team of 15 supervisor-trainers to deliver management, quality, and skills workshops to a senior workforce.
- Led translation and adaptation of Black & Decker training materials, including videos, to Spanish for a largely senior Hispanic workforce.
- Secured and managed over $1 million in grants for workforce and technology training.
- Featured in NY Times, LA Times, TV3 Cataluña (Spain), and Daily News for pioneering workplace English and skills programs.
Education
MA - Teaching English as a Second Language
Brigham Young University
BA - Spanish & Mathematics
California State University
Skills
- Training Needs Assessment
- Senior & Adult Program Leadership
- Grant Writing & Budget Management
- Community & Industry Partnerships
- Staff Supervision & Team Leadership
- Strategic Planning & Program Evaluation
- Curriculum & Instructional Design
- Bilingual/Bicultural (English/Spanish)
- Workforce Development & Career Transition
Community Professional Engagement
- Chairman, Community Advisory Committee, San Fernando Community Adult School
- Advisory Roles, Los Angeles Mission College, Pacoima Skills Center, North Valley Occupational Center
- Presenter, Employer/College Conferences, Commencement Addresses, Total Quality Seminars
Program Evaluation Public Recognition
Consistently Excellent Program Ratings: All seminars and workshops delivered under my supervision were evaluated through post-seminar satisfaction surveys, with results uniformly rating both trainers and seminars as 'excellent' or 'very good.', Featured in National, International, and Local Media: My work in adult and senior education, workforce English, and career transition programs has been recognized in the New York Times, Los Angeles Times, Daily News (see 'Aliens Seek a Voice in New Land'), and TV3 Cataluña, Spain., NY Times and LA Times coverage focused on the impact of workplace English and skills programs for senior and immigrant workers., Daily News article showcased my leadership in addressing the urgent needs of adult and senior workers for English and career advancement, and the effectiveness of employer-education partnerships.
Certifications Languages
Certified Facilitator: JIT, Total Quality (AlliedSignal TQL/TQS), Fluent in Spanish, Conversant in Russian, French, Chinese
Timeline
Founder & President
World Business English Services / English Guaranteed
01.2001 - Current
Career Center Manager / Certified Associate
Lee Hecht Harrison
01.1997 - 01.2003
Training & Organizational Development Consultant
01.1996 - Current
TQM Coordinator
AlliedSignal Safety Restraints Group
01.1992 - 01.1995
Training Specialist
Price Pfister (Black & Decker)
01.1982 - 01.1990
BA - Spanish & Mathematics
California State University
Personnel Management Specialist
U.S. Pentagon / U.S. Army
Educational Research Assistant
Brigham Young University
MA - Teaching English as a Second Language
Brigham Young University
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