Results-driven leader with a track record of achieving organizational success through strategic vision, effective team management, and innovative problem-solving. With over 18 years of leadership experience, strong communicator and collaborator, known for inspiring and motivating high-performing teams. Also skilled in teaching new concepts and best practice strategies.
Overview
26
26
years of professional experience
2
2
Certification
Work History
Supervisor
Divert Inc
08.2022 - Current
Prepares written correspondence, attends, and participates in and/or leading courses, conferences calls, company briefings and safety meetings.
Supervises team of ten team members, ensuring team is positioned to complete all daily objectives.
Spearheaded plant improvement initiatives, yielding overall increase in operational efficiency.
Leads daily/weekly plant 6s audits and implemented safety protocols, resulting in continuation of zero workplace incidents.
Conducts safety training programs with 100% participation ensuring team adheres to all safety guidelines including but not limited to PPE, LOTO, Fall Prevention, Confined Space, Hot Work, and more.
Oversaw and generated PM's for equipment, decreasing downtime
Conducts physical inventory inspections while rectifying data inconsistencies.
Facilitates effective team briefings, improving team members' understanding of operational objectives
Covers gaps in all positions of operation to manage callouts and vacations.
Demonstrated commitment to our organization's core values, leading by example and fostering a culture of excellence.
Coordinates with drivers to ensure inbound and outbound shipments are accurate to meet deadlines and/or match Bill of Lading
Lead in daily plant operations including shift handoffs where daily objectives are communicated to my team.
Communicate with fellow team members throughout shift regarding any issues within plant and report operational shortcomings to Plant Manager in real time.
Gathering pertinent data by analyzing problems to identify significant factors to determine solutions
Completed daily operations on time and maintained high standards of accuracy.
Manages diverse team of warehouse personnel, promoting teamwork, communication, and problem-solving skills.
Monitored progress of tasks to provide feedback for improvement.
Resolved conflicts between team members and addressed complaints or grievances.
Enhanced employee performance through implementation of targeted training programs and performance reviews.
Packaging Machine Operator (PMO)
Frito Lay
01.2021 - 08.2022
Managed and operated four packing lines.
Maintained peak efficiency by consistently ensuring Allen Conveyor performance remained in green zone.
Verified and sustained functionality of radial feeders, pool hoppers, and weigh hoppers, leading to overall product quality
Verified Cross Feeders Blockers were in correct position before starting lines up
Ensured proper functioning of equipment, resulting in reduction of downtime.
Successfully planned and executed changeovers, minimizing production downtime
Took charge of certification processes, contributing to improvement in audit scores
Documented metal trips, providing accurate information for quality analysis and improvement.
Performed 30-minute bag quality check on each line, resulting in continuous quality product.
Checked to make sure Price Dater is running correctly and providing current date code.
Verified Poker and pull belts are operating properly and are in running condition
Verified shaker jaws and crumb plates are operating and are working correctly.
Ensured bags are collating.
Verified all bag guides are working properly.
Ensure caser stand is in correct position.
Performed regular maintenance and cleaning of packing machinery.
Reduced downtime by performing regular maintenance checks and troubleshooting packaging equipment issues.
Supported other departments as needed to maintain efficient overall plant operations, demonstrating flexibility in cross-functional roles.
Effectively managed time and resources to maximize productivity during peak periods or unexpected staffing shortages.
Assembly Supervisor
Leonardo DRS
12.2019 - 01.2021
Supervised and maintained safe positive assembly environment, ensuring Electro-Static Discharge (ESD) compliance through implementation of ESD smocks and straps, resulting in zero incidents and maintaining highest standards for product assembly.
Gathered pertinent data by analyzing problems to identify significant factors to determine solutions.
Managed logistics processes by overseeing, loading and unloading of Class 3 products from shelves using electric lifts, contributing to increase in efficiency and notable reduction in turnaround time.
Trained team to approve analytical skills, resulting in identification and resolution of critical issues within assembly process.
Directed precise assembly and hardware installations contributing to reduction in rework and enhancing overall product quality.
Conducted troubleshooting of maneuver harnesses, cables, and performed visual inspections, and enhanced overall quality assurance process.
Lead and trained team members in implementation of 6S manufacturing lean standards, enhancing efficiency and safer work environment.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Supervised 18 team members and coordinated daily work activities.
Improved employee retention with targeted training programs and consistent performance evaluations.
Streamlined workflow for increased productivity by organizing workstations and implementing standard operating procedures.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Increased safety awareness within team by leading safety meetings and enforcing proper use of personal protective equipment.
Ensured effective utilization of available workforce through strategic scheduling and task allocation based on individual skills sets.
Achieved on-time delivery targets consistently by monitoring progress, identifying bottlenecks, and reallocating resources as needed.
Promoted positive working environment through clear expectations setting, supportive leadership style, and proactive conflict resolution strategies.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Boosted team morale through recognition programs, regular feedback sessions, and open communication channels.
Crew Leader
Bridgestone America Tire Operations
01.2014 - 10.2019
Trained over 52 individuals on how to properly operate equipment and lockout tag out process.
Provided new and refresher safety training for all team members.
Identified, fixed and created kaizens if needed to fix potential safety hazards.
Monitored standards including parameters of radial force variation, lateral force variation, conicity, radial run-out, lateral run-out and sidewall bulge.
Applied basic principles, concepts, and general practices to efficiently perform assignments efficiently.
Actively trained in ongoing education, contributing to increase in overall employee competency and adaptability.
Addressed any personnel conflicts of team members or issues in timely manner, maintaining open lines of communication with all team members.
Organized regular team meetings to discuss progress, address concerns, and ensure that all crew members were aligned with project goals.
Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
Collaborated with other departments to streamline operations and improve customer service.
Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
Supervisor
RBW Logistics
03.2012 - 01.2014
Daily planning, administrative skills while organizing workload for each day.
Quality inspector of inbound/outbound loads recording quality of product accurately
Performed physical inventory counts of 1000s of products comparing it to database.
Distribution of inbound and outbound BOL to team members
Prepared written correspondence, attends, and participates in leading courses, conferences calls, company briefings and safety meetings.
Actively participated in professional development, contributing to increase in employee engagement.
Cross trained team to give flexibility, enhancing overall operational adaptability.
Ensured adherence to quality standards, reducing product defects by 10% and improving customer satisfaction.
Conducted regular reviews of operations and identified areas for improvement.
Collected, arranged and input information into database system.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
Increased team productivity by implementing efficient workflows and setting clear expectations for team members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Helped meet changing demands by recommending improvements to business systems or procedures.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
AM Team Leader (Autonomous Maintenance)
Procter and Gamble
10.2008 - 03.2012
Maintained quality assurance by verifying release of soap from hoppers to appropriate packing lines.
Led decrease in breakdowns and as Autonomous Maintenance Leader.
Maintained 6S standards, improving cleanliness, safety and organization for final processing.
Ensured 100% safety compliance for 48 individuals as Safety Compliance Manager
Recorded testing results from railcar product to quality control forms and databases
Place non-conforming material on quality control hold
AM Leader Standard Model: Reduced pump-related issues as Pumping System Owner
Changed out flanges and replaced ruptured discs due to back pressure on line.
Demonstrated commitment to improvement through continuous skill development
Ensured accurate documentation and released finished goods using SAP and Quality Control Management
Performed physical inventory inspection, while comparing and updating data entered in SAP.
Enhanced team morale and performance by fostering supportive work environment that valued collaboration, open communication, and professional growth.
Monitored workflow to improve employee time management and increase productivity.
Analyzed data trends to inform decision making processes, leading to more informed choices for future actions.
Led cross-functional teams to achieve company-wide goals, fostering culture of collaboration and innovation.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Evaluated staff performance and provided coaching to address inefficiencies.
Developed effective improvement plans in alignment with goals and specifications.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Applied lean manufacturing practices to coordinate production output and inventory levels.
Frequently inspected production area to verify proper equipment operation.
Supervisor
Castleberry Food Company
09.2002 - 10.2008
Led eight-member team, improving productivity and operational effectiveness.
Streamlined communication, resulting in reduction in errors
Calculated precise batch sheets for season blends, achieving improvement in accuracy.
Collaborated in daily planning, reducing downtime and improving workflow.
Fostered innovation, leading to increase in process efficiency.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
Coordinated with other departments to maintain smooth and efficient product flow.
Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
Managed team of 8 production associates, overseeing productive production processes and meeting all deadlines.
Assistant Manager
Zaxby’s Food Company
07.1998 - 09.2002
Trained team members on preparing timely meals, ensuring high customer satisfaction and positive reviews.
Demonstrated exceptional organizational and customer service skills for memorable dining experience.
Managed efficient financial transactions, including bank deposits and withdrawals, with accurate record-keeping.
Supervised team of ten, strategically improving overall productivity by 20%
Proactively addressed customer feedback, implementing improvements for better dining experience
Conducted regular team meetings, implemented training programs, and maintained high cleanliness standards.
Collaborated with kitchen staff for seamless coordination between front-of-house and back-of-house operations.
Monitored inventory levels, optimized expenses, and ensured compliance with health and safety regulations
Executed marketing initiatives for customer attraction and retention.
Focused on fostering positive work culture, recognizing and rewarding outstanding performance contributing to positive community reputation.
Conducted performance reviews, providing constructive feedback for improvement.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Ensured compliance with all health department regulations as well as company policies and procedures.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Developed and maintained strong team of motivated staff by providing ongoing training and development opportunities.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Managed staff schedules and maintained adequate coverage for all shifts.