Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eugene Jordan

Stockbridge,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Landscape Technician

Lawn Security LLC
01.2018 - 10.2023
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Customer Service Representative

ARISE- TXU Energy
08.2020 - 05.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Inventory Management Specialist

Randstad Staffing- Express Jet Airlines
03.2018 - 01.2020
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Monitored and adjusted inventory levels to meet customer needs and demands.

Server/Trainer

Carrabba's Italian Grill
01.2015 - 02.2018
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Education

High school diploma - General Studies

Jonesboro High School
Jonesboro, GA
05.2005

Skills

  • Call Management
  • Data Entry
  • Microsoft Office Suite
  • Scheduling
  • Documentation
  • Payment Processing
  • Order Fulfillment
  • Inventory Reconciliation
  • Residential Landscaping
  • Customer Service
  • CRM

Languages

English

Timeline

Customer Service Representative

ARISE- TXU Energy
08.2020 - 05.2023

Inventory Management Specialist

Randstad Staffing- Express Jet Airlines
03.2018 - 01.2020

Landscape Technician

Lawn Security LLC
01.2018 - 10.2023

Server/Trainer

Carrabba's Italian Grill
01.2015 - 02.2018

High school diploma - General Studies

Jonesboro High School

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Eugene Jordan