Eugene Kraemer
Renton
Summary
Experienced in delivering exceptional service and driving sales growth. Successfully managed and cultivated accounts in assigned sales territories. Proactively built and nurtured relationships with Walmart store management and Department Managers to secure strategic product placement for P&G products through skillful negotiation. Consistently sought customer feedback to enhance satisfaction and elevate the shopping experience.
Overview
11
11
years of professional experience
Work History
Retail Service Merchandiser
Acosta
01.2016 - Current
- Effectively follow a plan-o-gram to complete project work
- Have a working knowledge of merchandising and retail terminology
- Perform duties such as maintaining store shelf standards and inventory, including rotation of products, displaying merchandise properly, placing channel strips, checking product date codes and plan-o-gram integrity, processing pack outs, restocks and reorders as necessary
- Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship
- Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work
- Used company and store handheld devices on a regular basis to collect accurate store level information for an assigned territory
Retail Service Merchandiser
The Hershey Company
01.2014 - 01.2016
- Employed by the Hershey Company driving customer Points of Sale through Consultative Business Partnering with Key Decision Makers (KDMs) to develop and execute a detailed action plan to increase and improve sales results within Seattle territory stores based on sales analytics and best practices
- Built and maintained consultative business relationships with customer KDMs at all levels
- Drove successful merchandising and display activities for 200 independent client stores
- Implemented new sales and merchandising objectives to maximize a 30 % increase in overall display activity with new product introductions in 7 Eleven Stores
- Maximized sales and display opportunities by conducting store walk-throughs and gaining commitment from KDMs
- Achieved all merchandising objectives executing customer-specific promotional plans through the effective use of forward selling and maintaining permanent secondary displays
- Organized weekly visits with underperforming stores to aid in increasing sales and profitability
- Planned all weekly surveys, audits, and special events to ensure 100% completion
- Attended local and national trade shows
Education
Associate of Arts - Business Marketing
Foothill College
Menlo Park, CABachelor of Science - Business/Marketing Sales
San Francisco State University
Skills
- Proficient in Commercial Marketing Strategies
- Leadership
- Responsive to Changing Needs
- Thoroughness in Reviewing Work
- Effective Organizational Skills
- Adept at Working Under Time Constraints
- Supportive Team Player
- Continuous Learning Proficiency
- Ability to communicate effectively with peers and management
- Physically Fit for Inventory Management
- Strong Relationship Management
- Planogram implementation
- Dependable and reliable
Professional Experience Summary
Responsible for servicing and developing accounts and merchandise in assigned sales territories. Have proactively developed and maintained working relationships with Walmart store management and their Department Managers. Successfully negotiate and acquire strategic product placement for P&G products and have sought customer feedback to improve customer satisfaction and experience.
Timeline
Retail Service Merchandiser
Acosta
01.2016 - Current
Retail Service Merchandiser
The Hershey Company
01.2014 - 01.2016
Bachelor of Science - Business/Marketing Sales
San Francisco State University
Associate of Arts - Business Marketing
Foothill College
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