Results-driven professional with extensive experience in management. Known for strong communication and multitasking skills, successfully implementing training programs and improving operational efficiency to meet quality standards.
Overview
10
10
years of professional experience
Work History
Tanker
Hitachi
Jefferson City, MO
08.2025 - Current
Operated forklifts to transport materials safely throughout warehouse.
Collaborated with team members to optimize workflow and enhance productivity.
Followed safety protocols diligently to minimize risks and workplace accidents.
Supported training efforts for new hires on equipment operation and safety standards.
Maintained cleanliness and organization of work area to promote effective operations.
Complied with federal regulations regarding hazardous materials handling, ensuring a safe work environment for all employees involved in the grinding process.
Bolt the Core inside of tanks
Clean out Tanks
General Manager
Burger King
Jefferson City, MO
01.2020 - 08.2025
Oversaw daily operations, ensuring efficient service and adherence to quality standards.
Managed budget implementations, employee reviews, training, and schedules.
Developed and implemented strategies to increase sales and profitability.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented process improvements, reducing workflow bottlenecks and increasing productivity.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Kitchen Manager
Buffalo Wild Wings
Jefferson City, MO
10.2016 - 01.2020
Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
Developed training programs for new hires, enhancing team performance and operational consistency.
Managed scheduling and staffing to meet peak service demands while maintaining labor cost control.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Checked and tested foods to verify quality and temperature.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.