Eugene Simms
Washington,District of Columbia
Summary
Dynamic Community Support Specialist adept in advocacy and resource navigation. Skilled in crisis intervention and case management, I fostered community engagement initiatives that enhanced accessibility and improved client outcomes. Committed to empowering individuals through emotional support and skill development.
Overview
6
6
years of professional experience
Work History
Community Support Specialist (Contract))
District Of Columbia Housing Authority
10.2024 - 02.2025
- Assisted individuals in securing stable housing, advocating for their needs, and ensuring clear communication between applicants and housing programs.
- Provided case management support, maintaining accurate documentation and digital records to track client progress.
- Supported individuals in navigating essential services, including healthcare and social assistance programs.
- Facilitated problem-solving and crisis intervention strategies to reduce service gaps and improve accessibility.
Restaurant & Bar Manager
Mr. Braxton Bar & Kitchen
07.2021 - 01.2024
- Led and supported a diverse team, fostering an inclusive and accommodating environment for staff and patrons.
- Provided mentorship and emotional support to employees, ensuring their well-being and professional development.
- Managed operational issues with problem-solving approaches, ensuring a structured and supportive workplace.
Assistant Director of Concierge
NFC Amenity Management
03.2020 - 11.2021
- Provided direct support to residents in luxury high-rise buildings, addressing emergency requests within 24–48 hours and ensuring timely resolutions.
- Managed a team of 15 to provide personalized assistance, emotional support, and concierge services tailored to individual needs.
- Partnered with property management to enforce safety, security, and accessibility standards for residents.
- Assisted individuals with daily living tasks, including household maintenance and coordination of personal services.
Consignment & Thrift Manager
Fia’s Fabulous Finds
01.2019 - 09.2019
- Developed community engagement initiatives to connect individuals with local resources and economic opportunities.
- Conducted comprehensive assessments on donations, improving customer access and maintaining affordability.
- Trained staff and volunteers on customer service, conflict resolution, and operational procedures
Education
Bachelor Of Arts - Theatre
Morgan State University
Baltimore, MD05.2027
Bachelor Of Fine Arts - Fashion Design
Academy of Art University
San Francisco, CA05.2015
Associate Of General Studies - General Studies
Montgomery College
Takoma Park, MD05.2007
Skills
- Advocacy & Resource Navigation
- Skill Development & Independent Living Support
- Community Engagement
- Documentation & Case Management
- Collaborative Care & Interdisciplinary Coordination
- Problem-Solving & Conflict Resolution
- Time Management & Organizational Skills
Accomplishments
- Commission on Fashion Arts and Events – Appointed 2022–2024
- TwoTen/Arsutoria Scholarship – Recipient, 2016
- Agadir International University Theatre Festival – Representative, 2024
- Clinton Thomas Johnson Endowed Scholarship Fund – Recipient, 2024
Timeline
Community Support Specialist (Contract))
District Of Columbia Housing Authority
10.2024 - 02.2025
Restaurant & Bar Manager
Mr. Braxton Bar & Kitchen
07.2021 - 01.2024
Assistant Director of Concierge
NFC Amenity Management
03.2020 - 11.2021
Consignment & Thrift Manager
Fia’s Fabulous Finds
01.2019 - 09.2019
Bachelor Of Arts - Theatre
Morgan State University
Bachelor Of Fine Arts - Fashion Design
Academy of Art University
Associate Of General Studies - General Studies
Montgomery College
Similar Profiles
Allegra FlowersAllegra Flowers
Management Analyst at District Of Columbia Housing AuthorityManagement Analyst at District Of Columbia Housing Authority
Lahoma DorseyLahoma Dorsey
Supervisor at District Of Columbia Housing AuthoritySupervisor at District Of Columbia Housing Authority
KIRSTEN CARSONKIRSTEN CARSON
Housing Manager Assistant at District Of Columbia Housing AuthorityHousing Manager Assistant at District Of Columbia Housing Authority