Eugene Smith
Edwardsville,KS
Summary
I was hired by Terminix as a Sentricon Technician and became a Residential service technician after 2yrs. After leaving Terminix I was hired by Schendel where I became a Certified Pest Control Technician. Since being a member of Schendel I have worked in various environments from Residential homes to Hospitals to Storage facilities to multi family dwellings and so on. In my years of service I have performed work involving birds, rodents, insects, bedbugs and other aspects of our industry. Throughout my career I have trained multiple technicians that have joined out team.
Overview
24
24
years of professional experience
Work History
Certified Pest Control Technician
Schendel Pest Services
07.2003 - Current
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Demonstrated versatility in handling a wide range of pests, tailoring treatment methods accordingly for optimal results.
- Reduced callbacks with meticulous attention to detail during service visits.
- Exceeded company performance benchmarks by consistently achieving high customer satisfaction ratings and low callback rates.
- Educated customers on pest prevention techniques, empowering them to maintain a healthy environment in their homes or businesses.
- Promoted safety within the workplace and on job sites by strictly adhering to company policies and OSHA regulations.
- Enhanced company reputation for quality service, effectively communicating with clients and providing clear explanations of treatment procedures.
Pest Control Technician
Terminix Pest Control
05.2000 - 07.2003
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Drove to customer residences and places of business to inspect for pests.
Education
Diploma - Basic Education
Washington High School
Kansas City, KS05.1994
Skills
- Rodent Control
- Sanitation Practices
- Structural repair
- Public health knowledge
- Integrated Pest Management
- Hazardous Material Handling
- Bed Bug Extermination
- Pest Prevention Strategies
- Dependable and reliable
- Pest management techniques
- Adaptable
- Chemicals handling
- Safety Protocols
- Bed bug treatments
- Chemical storage
- Valid State driver's license
- Pest inspections
- Vehicle Maintenance
- Chemical application experience
- Team Mentoring
- Equipment Troubleshooting
Timeline
Certified Pest Control Technician
Schendel Pest Services
07.2003 - Current
Pest Control Technician
Terminix Pest Control
05.2000 - 07.2003
Diploma - Basic Education
Washington High School
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